Sudesh Choudary Tumati

Microsoft Dynamics CRM Developer @ Fidelity Canada

About

 Expertise in developing and integrating custom plugins, workflows, and scripts to extend the functionality of Dynamics 365, tailored to meet specific business needs.  Proficient in managing and executing data migration projects, ensuring seamless transition from legacy systems to Dynamics CRM with a focus on data integrity and accuracy.  Skilled in utilizing Microsoft Power Platform, including Power Apps, Power Automate, and Power BI, to create custom applications, automate workflows, and generate insightful business reports.  Experienced in integrating Dynamics CRM with other enterprise systems, ensuring smooth data flow and enhanced system interoperability.  Strong ability to translate complex business requirements into technical solutions, designing CRM systems that align with organizational goals and improve customer relationship management.  Proficient in providing technical support and troubleshooting for CRM issues, minimizing downtime, and ensuring continuous business operations.  Expertise in implementing custom workflows to automate repetitive tasks, improve productivity, and ensure consistent business processes.

Country

Canada

City

East York

Industry

Financial Services

Skill

CRM Databases, CRM Integration, Software Development, Agile & Waterfall Methodologies, JavaScript, Cascading Style Sheets (CSS), Cloud Computing, React.js, SAP Commerce Cloud, C#, Entity Framework, HTML5, JSON, Model-View-Controller (MVC), .NET Framework, .NET Core, Microsoft Dynamics ERP, Microsoft Power Apps, Azure DevOps Services, Dynamics

Experience

Microsoft Dynamics CRM Developer

Fidelity Canada

2023-2 - Present · 3 yrs 8 mos

 Designed and implemented custom plugins and workflows using C# and JavaScript, enhancing the core functionality of Dynamics CRM and automating complex business processes to increase efficiency and reduce manual effort.  Developed and integrated custom entities, forms, and business rules within Dynamics CRM, utilizing the Unified Interface to optimize the user experience and streamline data entry processes.  Executed data migrations from legacy systems to Dynamics CRM using SQL Server Integration Services (SSIS), KingswaySoft, and Scribe, meticulously ensuring data integrity, accuracy, and seamless transition.  Created and customized interactive dashboards and detailed reports using Power BI, SQL Server Reporting Services (SSRS), and FetchXML, providing stakeholders with actionable insights to drive informed decision-making.

Dynamics Developer

Rimini Street

2017-5 - 2021-9 · 4 yrs 5 mos

Hyderabad, Telangana, India

 Actively assisted senior developers in the development and customization of Dynamics CRM solutions, gaining hands-on experience in implementing complex features and functionalities within the CRM platform.  Created and modified entities within Dynamics CRM, defining custom fields, relationships, and entity behaviors to align with specific business requirements and improve data management.  Customized CRM forms by adding fields, sub-grids, and business logic to enhance user interface and data entry efficiency, ensuring that forms were intuitive and user-friendly.  Configured custom views to provide users with tailored data displays, enabling them to filter, sort, and group CRM records according to their roles and business needs.  Developed automated workflows to streamline and automate business processes, reducing manual intervention and ensuring consistency in process execution across the organization.  Implemented business rules and logic within CRM workflows to enforce data validation, automate decision-making processes, and maintain data consistency throughout the CRM system.  Developed custom plugins in C# to extend Dynamics CRM functionality, adding custom business logic that triggered on specific events such as record creation, update, or deletion.  Created workflow assemblies in C# to handle complex business processes that couldn’t be addressed through standard CRM workflows, ensuring these customizations were optimized for performance and maintainability.