Success Ojieriakhi-Okojie, ACIPM

Strategic HR Support and Partnership • Act as the primary HR contact for assigned business units, providing strategic advice and support. • Collaborate with the HRBP to align workforce productivity and engagement with business objectives. • Participate in strategic discussions with business leaders to co-create HR initiatives. Talent Acquisition and Development • Coordinate recruitment and onboarding to meet immediate and long-term workforce needs. • Address skill gaps by developing talent pipelines, succession plans, and development programs. • Help managers foster high-potential employees through individual development plans. Performance Management and Employee Engagement • Support goal-setting, appraisals, and feedback processes. • Promote a high-performance culture through coaching and development planning. • Execute employee engagement initiatives and provide insights to maintain morale. Employee Relations and Conflict Management • Manage employee relations and resolve conflicts with confidentiality and professionalism. • Mediate sensitive employee situations and align outcomes with company values. • Proactively identify and address workplace concerns to maintain a positive culture. Policy Compliance and Continuous Improvement • Ensure compliance with HR policies, procedures, and labor laws. • Refine HR processes to improve efficiency and employee satisfaction. • Use workforce data to recommend policy adjustments and strategic initiatives.

Key Responsibilities: • Support in the design of employee welfare initiatives, implement and monitor them. • Continually improve quality of service delivery taking into consideration supervisor, coaching and employee feedback. • Track and monthly reporting of leave utilization, ensure employees do not overspend their leave days and employees go on leave as at when due. • Liaise with the HMO providers as it’s relating to Health Management Administration and HMO related issues, negotiating medical rates with selected vendors. • Drive improvement initiatives processes for the ER team i.e., revamping forms, templates, systems, tracking and communicating innovation initiatives. • Provide support to the Employee Relations Team in the development of ER score card, tracking, monthly reporting ensuring the team’s metrics and systems are correct and accurate. • Drives the deployment of wellness and engagement initiatives across the organization. • Handle activities related to terminal benefits, voluntary retirement cases, loans and allowances, employee grievance and establishment matters. • Fosters and supports ways to create a conducive environment, providing employees with counseling and/ or advice on personnel policies. • Design, deploy and facilitate the Company’s Induction and Employee Onboarding procedures. Handle all pre-employment medicals. • Design, manage, drive and interpret HR and organization policies and processes, e.g. Leave Policy, Medical Policy, Flexi-Work Policy, etc. • Support the Unit Head in Special projects i.e., Change management Projects etc. Key Achievements: • Designs of flyers and posters for employee relations policies, medical services. • Creating a database and dashboard of staff that were assigned official laptop, desktop and CUG company-wide. • myIE - https://bit.ly/myie-q4-2021 (Organizational Quarterly Newsletter)

Key Responsibilities: • Communicates and interprets HR & Admin policies to employees within the Undertaking. • Facilitates the compliance with employee Performance Management cycle and the implementation of Career Management. • Facilitates confirmation process for new staff on probation. • Coordinates Staff Engagement Meetings for assigned location e.g., Engagement sessions, Town Halls, Tool Box sessions, Monthly Training • Proactively identifies pertinent employee and work place issues and reports outcomes, while liaising with Industrial Relations team for resolution. • Assists to ensure that all Conflicts within assigned Divisions are resolved within stipulated time. • Administration of staff disciplinary matters and grievances at Undertaking level. • Administration of Exit Activities (clearance, exit interviews) for exiting staff • Responsible for fleet and security operations at the Undertaking • Manages office facilities equipment and infrastructure to ensure a well running office • Monitors and analysis employee attendance, time sheets, leave utilization at undertaking Key Achievements: • Coordination of Business Continuity Plan Program during total and partial lockdown during Covid19 pandemic. • Provided support and attention to staff who were assaulted or injured on the field. PowerPoint slides on HR policies. • Send out daily IE nuggets to staff within my location on HR policies and processes. • Live TV presentation on Effective Interview for an Interviewee https://youtu.be/rZMHVpo7SEE

Key Responsibilities: • Maintain employee records, mange new hire confirmation process and ensure timely delivery of new hire review forms and confirmation letters. • Implement records keeping strategies to enhance the ease of record keeping, ensure compliance with ISO standards of record management and ensure proper adherence to record keeping regulations and policies. • Respond to information enquires from internal and external clients on HR Operations Policies and Processes. • Achieve proper documentation/filing for new hires in the Organization and ensure alignment to existing filing system. • Conduct proactive staff file audits and spot checks to mitigate any discrepancies. • Handle pre-employment medical processes. • On boarding of new hires. • Carry out any other duties as requested by Line Manager and Head Unit. Key Achievements: • Rearranged the employee hard copy files, the records room and migration of employee records from hard copy files to e-copy saved on IE cloud. • HR Operations processes – Documentation process, VISA process, NYSC and IT process

Key Responsibilities: • Perform basic bookkeeping activities, organize and provide documents, reports and information. • Plan meetings and conference calls and arrange and manage meetings. • Take and distribute meeting minutes. • Maintain electronic and physical files. • Maintain weekly schedules of employees. • Coordinate work space, computer, and supplies for new employees with IT department. • Maintain, reorder and distribute office supplies and mail. • Resolve administrative problems by coordinating preparation of reports, analyzing data, finding solutions and respond to emails on behalf of the Administrative Manager. • Work independently and within a team on special projects, which could include presentations, mailings, or proofreading. • Assisting the Manager in the day-to-day administration of the office.

Key Responsibilities: • Assisting the HOD in the day-to-day activities of the company. • Daily record keeping and updating the use of the company’s equipment with the use of the equipment checklist. • Preparing monthly records of the maintenance department on equipment’s. • Ensure availability of work stationeries and placing orders. • Book meeting and schedule appointments as required. • Schedule in-house and external events. • Distribute and store correspondence (e.g. letters, emails and packages) • Prepare reports and presentations with statistical data, as assigned