Subhankar Chowdhury

Over 10 years of experience in regulatory function of Stock Exchange with expertise in on-field audits, monitoring stock broker compliance, handling investor complaints, mediation between investors and stock brokers. Accomplished in assessing business risk with demonstrated exposure in detecting frauds in Financial Services sector. Proficient in providing compliance assistance to entities to meet their regulatory commitments and solve complex issues. Possess multi-tasking abilities with good communication skills and negotiation skills. Adept in engaging multiple regulatory bodies and maintaining stakeholder relationship. Possess knowledge in various fields of capital market and utilized the same in the tasks assigned. Possess good presentation and data analytical skills to understand business processes and perform process improvement reviews.

MBA with over 8 years of experience in regulatory function of Stock Exchange with expertise in on-field audits, fraud investigation, monitoring stock broker compliance, handling investor complaints, mediation between investors and stock brokers. Worked with Compliance team to monitor stock brokers to detect frauds, mis-use of clients’ assets including early detection of financial stress in business. Accomplished in assessing business risk with demonstrated exposure in detecting frauds in Financial Services sector. Conducted fraud investigation programs, performed process improvement reviews and partnered regulator and spearheaded a team of multiple regulatory bodies in audits of stock brokers.

- Ensuring stock broker’s adherence to the regulatory norms laid down by SEBI & NSE, verification of member submission of required documents and audit reports. - Conducting Onsite Inspection of stock brokers and expanding the scope of same after assessing the risk if required. - Verifying Books of accounts of stock brokers to monitor their adherence to guidelines related to transaction activities, Client dealing, PMLA guidelines etc. and observing non-compliance. - Determining the causes of irregularities in Books & Records of the stock brokers and recommending corrective actions. - Conducting compliance visits for new stock brokers to acquaint them to the compliance requirements and inspection process. - Organizing seminars/workshops for stock brokers, sub-brokers and other external stakeholders to ensure adherence to regulatory norms and information about new guidelines issued for the market participants.

- Handling investor complaints: analyse and conducting reconciliation meetings to arrive at resolution of issues. - Executing tasks related to internal committee meetings and undertake action recommended by them. - Sending various MIS detailing all complaints and their outcomes for internal/external record & analysis. - Interacting with investors and respond to their queries. - Handling queries from regulators like SEBI/EOW/Ministry of Finance and coordinating with Legal Department. - Increasing Investor awareness and organizing Investor Awareness Programs to educate Investors about NSE products/services and safe Market practices. - Identifying areas of improvement in process and incorporate enhancements. Achievement: - Successfully resolved conflicts between parties and provided quicker remedies within the framework. - Received positive feedback and appreciation letters from Investors on resolution of issues. - Successfully managed/conducted investor awareness programs across all the states of Eastern region including remote locations. - Undertook Business Excellence projects to improve current process and successfully completed Six Sigma Yellow Belt training.