Subhajit Ghosh

Software Engineering Manager @ Amazon

About

Senior Engineering Manager with a proven record of driving secure payments, tokenization, and compliance engineering across Amazon’s most sensitive workloads. I specialize in leading cross-org, high-visibility initiatives that balance scale, cost efficiency, and regulatory compliance.At Amazon Payments, I led an S-team level migration of sensitive data from physical storage to AWS-native infrastructure, reducing operational overhead while enabling scalable, compliant data services across multiple businesses. I also drove the onboarding of healthcare as a new Amazon tenant, ensuring strict HIPAA and PCI DSS compliance, and spearheaded cross-cutting compliance and data retention programs impacting hundreds of millions of customer records.I am passionate about building high-performing engineering teams, strengthening delivery excellence through Kanban velocity tracking and OP1/OP2 planning, and ensuring secure, compliant data platforms that protect customer trust. Recognized for bridging technical depth with leadership execution, I thrive at the intersection of security, distributed systems, and large-scale data infrastructure.Previously, as one of TCS’s Global Top 10 Project Managers (2017), I delivered large-scale IT and digital transformation programs, managing global teams and complex client engagements.Specialties: Engineering Leadership • Payments Security & Tokenization • Distributed Systems • Compliance Engineering (PCI DSS, GDPR, HIPAA) • Delivery Excellence • Cross-Org Program Management • Executive Stakeholder Engagement

Country

City

United States

Industry

Information Technology & Services

Skill

Team Leadership, Leadership, Technical Program Management, Digital Project Management, Enterprise Architecture, Solution Architecture, Global Delivery, Cloud Computing, Agile Project Management, Requirements Analysis, Requirements Gathering, Software Design, Shell Scripting, Business Analysis, Agile Methodologies, Scrum, User Interface Design, Web Services, Resource Management, Software Development Life Cycle (SDLC)

Experience

Software Engineering Manager

Amazon

2022-8 - Present · 4 yrs 1 mo

New York City Metropolitan Area

• Executed a multi-year S-Team sponsored product vision to retire a decades-old legacy payments platform, designing and delivering a ground-up Tier-1 secure storage service. • Migrated 100% of payments traffic without customer disruption ensuring timely delivery. • Led product development of scalable products including a secure compute platform enabling privacy-preserving data processing at massive scale, supporting global compliance regulations while unlocking new healthcare payment integrations. • Reduced critical Sev-1 incidents from 10 annually (2022) to 0 (2024) and cut monthly operational issues by 97% (300 to <10) through architecture reviews, dependency hardening, continuous improvements and proactive fault isolation for 24X7 On-call support team. • Promoted 4 engineers to senior roles and managed transitions of underperforming engineers, achieving >99th percentile bar-raiser scores in Amazon employee satisfaction surveys across both engineering quality and manager effectiveness. • Partnered with Privacy, Healthcare, and Retail organizations to extend secure storage into new domains, shaping Amazon-wide compliance tooling and privacy-first customer experiences. • Contributed to Product vision cycles, influencing investment decision making for Payments Security's 3-year roadmap and driving alignment with VP and Director stakeholders across Amazon Payments.

Software Engineering Manager

Amazon

2021-6 - 2022-7 · 1 yr 2 mos

New York City Metropolitan Area

• Delivered programs improving keyword relevance and navigation in Amazon's global retail catalog search directly impacting ~300 millions of customers by improving search speed and discoverability. • Directed engineering teams to deliver tagging of 1.8M+ search keywords into the catalog, aligning product features with business objectives enabling low-latency search experiences across regions. • Conducted discovery and alignment across 10+ client teams to enable retirement of Amazon's oldest catalog platform, modernizing infrastructure while reducing operational risk. • Partnered with applied scientists, engineers, and retail stakeholders to define search relevance success KPIs and ensure alignment between business priorities and technical delivery.