suban farah

* Achieved and exceeded seasonal sales plan. * Drove sales to closure by enthusiastically asking questions and making appropriate product recommendations. * Acquired excellent product knowledge of in-store brands to accurately describe features and benefits of various lenses and frames to consumers. * Ensured shelves were accurately merchandised, stocked, in good display, and secured in order to protect company assets. * Selected Achievements: * Surpassed sales target by 150%. * Largest sales percentage over plan compared to other Ontario stores.

* Ensured that HBC’s corporate vision is preserved with each customer interaction. * Recommended, selected, and assisted customers find desired products. * Conducted annual physical inventory counts. * Maintained all visual merchandising standards. * Promoted the company’s credit, loyalty programs, and current promotions. * Accurately processed all point of sale transactions * Balanced the cash register at store opening or closing. * Selected Achievements: * Rewarded for surpassing sales target during a Marc by Marc Jacobs Handbags pop-up shop at HBC head office. * Met and exceeded individual annual targets for new credit openings and auto-locate.

* Ran studies focused on biases and discrimination. * Recorded observations and conducted data analyses using SPSS. * Wrote lengthy research paper on research outcomes. * Presented research findings to supervising professor and peers.

* Provided support with the procurement of vendors. * Maintained databases and entered data accurately. * Utilized excellent written communication skills to prepare standard correspondence. * Assisted with various human resources tasks, such as preparing interview packages.

* Create and design merchandizing specifications as requested by sales management unit. * Coordinate shop operation in achieving monthly sales targets. * Liaise with New York based merchandisers to document effective brand management. * Merchandise product in accordance with Marc Jacobs’ vision. * Monitor changes to product baseline requirements with the use of effective merchandizing control processes. * Chase product opportunities and highlight products to reorder to maximize top line sales. * Perform SWOT analysis and communicate business opportunities and challenges to managers and Marc Jacobs team. * Conduct analysis and make reports of customer experience to improve brand quality and sales performance. * Provide excellent customer experience through customer relation management approach. * Promote HBC credit and loyalty programs.

* Supported Senior Rate Analysts with the regulation of Auto Insurance rates. * Maintained and organized underwriting files and auto insurance documents. * Converted insurance rate information into concise and organized Excel spreadsheets. * Performed clerical duties such as photocopying, filing, labelling and filling out forms.

Graduated with Distinction from Woodsworth College.