Su Zhen Neo

• In charge of Business Continuity Planning exercise • Assigned as Risk Manager, taking care of the department’s Workplace Safety and Health aspect • Change champion for the use of SG Teams. Participated in scenario workshop and conducted briefing on the use of SG Teams • Appointed as swab supervisor to guide staff who are not fully vaccinated on their weekly ART, ensuring they do it in the correct manner and upload results into the assigned portal • Successfully hosted the Minister's visit to Branch Service Call Centre in Sep 2021. Ensuring safe management measures (SMM) are adhered to • Provided administrative support to department such as daily reminders to managers on outstanding items, coordinated returns and seek clearance with the Director where necessary for submission before stipulated deadlines • Prepared monthly mobile app poll rating reports to 22 HDB Branches within the stipulated timeline • Prepared, managed and monitored all budgets within the department. Provide quarterly update on fund status to ensure budgeted amount is not under/over utilized. Provide guidelines on the use of various funds • Reviewed open Purchase Order, Good Receipt, Invoice and late payment on monthly basis • Attended Workplace Safety and Health Control Measures course

• Pioneer member to oversee start-up of Dubai office • Facilitated transition for all China employees from Representative Office to Wholly Foreign Owned Enterprise • Set up HR and contract filing system (hardcopy and digital) • Liaised with business head on hiring requirements (Singapore, China and Dubai) • Facility management on shop house owned by AVRA on Amoy Street • Managed AVRA’s property tenants including renewal of lease, management of renovation, fire control, security services, etc • In charged of full spectrum of office administration within AVRA Group such as renewal of lease, office equipment, IT account administration, security access, on and off board of employee, etc • Researched, selection and management of vendors • Handled travel booking, VISA application and establish templates for claim and travel request

- In-charged of day-to-day operations of HR, Finance, Office Administration, MIS, QC and warehouse to meet the needs of sales and purchasing team - Key member to the management team, ensuring proper business performance management and contributing towards business direction - Worked closely with US HQ to provide decision support and strategic advice to the Managing Director and President of APAC / EMEA - Active role in system and business improvement activities - Planned, prepared and executed in IIC-China trade show on Feb 2011, 2012 and 2013 - Lead operations and QC team in passing ISO, customer, supplier and government audits - Provided guidance to management team pertaining Singapore requirements on HR matters

- Managed the entire administration and finance spectrum for both Changi Air Base and Air Combat Command formation - Played critical roles in preserving Singapore's sovereignty by ensuring all classified documents adhered to the Ministry of Defense guidelines - Coordinated HR matters between headquarters and squadrons - Hosted various local/overseas VIP visits

- Conducted meticulous checks to ensure purchase requests are in accordance to Ford’s finance regulations - Assisted the Finance Manager in putting up Job Description for purchasing officer and helped selection of resumes to facilitate recruitment process - Mentored and conducted training for 3 new purchasing officers - Identified process inefficiencies and suggested recommendations to Finance Manager for improving diagnostic effectiveness and efficiency; independently implemented Ford purchasing standard operating procedures - Liaised with counter parts in Chennai, India office to ensure accurate billings and payments

- Worked collaboratively with a team of 10 to handle all import shipments from USA and coordinated prompt delivery to consignees - Handled transshipment to neighbouring ports with short turn-around time such as Kuching, Jakarta, Port Klang and Pasir Gudang - Experienced in custom declaration via Portnet and Tradenet - Handled hazardous cargoes/containers which require coordination with the marine port authority (MPA) and civil defense for class 2D, 2S and 3 cargoes/containers