su mellor

administrative senior manager process improvement

About

Over 20 years of people, healthcare leadership experience, with special interests in Training, Change Management, Staff Development and Growth. Strong in Compliance and organizational process with Hospital and Public Company experience. Increasing job satisfaction and revenue through workflow improvement. Highly self motivated with excellent work ethics and integrity. Sound knowledge of the Orthotic and Prosthetic world, plus hospital and practice management. Well versed in workflow techniques, training, NextGen EMR, lean thinking, Customer Focus and problem solving.

Country

united states

City

tampa

Industry

hospital & health care

Skill

healthcare, hipaa, healthcare management, orthopedic, hospitals, medicare, medical billing, customer service, strategic planning, team leadership, orthopedics, management, business process improvement, u.s. health insurance portability and accountability act, customer satisfaction, staff management, credentialing, clinical research, managed care, staff development, workflow management, highly motivated self starter, spine, process improvement, emr, healthcare information technology, electronic medical record, problem solving, sox 404 training and auditing in o and p facilities, mentoring, healthcare information technology, compliance

Experience

practice manager

woodland surgery

1999-5 - 2001-9 · 2 yrs 5 mos

senior administrative manager department of surgery

weston general hospital

1989-5 - 1996-7 · 7 yrs 3 mos

area manager ny and nj

hanger, inc.

2002-7 - 2015-6 · 13 yrs

Fascilitate the growth, development and integrity of 33 locations and 68 administrative staff.

administrative senior manager process improvement

hanger, inc.

2015-6 - Present · 11 yrs 4 mos

Responsible for aligning initiatives with Hanger's strategic vision. Creating an environment of efficient patient focused practice operations. Promotes a positive collaborative environment. Enhancing and developing a process of accountability by providing matrix leadership training, advise and direction to field management teams. Implements NextGen EMR transition management through field Senior Management training, also providing adoption techniques. Skilled at establishing and maintaining positive and effective working relationships with co-workers, patients and providers.