Stuti Hariom Raval

- Assist the sales team in managing and processing sales orders. - Coordinate with internal departments (e.g., marketing, finance, and operations) to ensure the timely processing of sales orders and deliveries. - Update and maintain CRM systems to ensure accurate and up-to-date sales information. - Prepare sales reports and track performance metrics for the team. - Respond to customer inquiries via email, phone, or other communication channels. - Assist with customer follow-up, providing information on product availability, pricing, and delivery timelines. - Resolve customer issues or escalate concerns to the sales or customer service team. - Conduct research on potential leads or new market trends to help the sales team identify new opportunities. - Track competitor activity, such as product launches or promotional campaigns. - Assist in preparing sales presentations and other materials based on research. - Work closely with senior sales coordinators and managers to ensure the timely execution of sales- related activities. - Participate in sales meetings and discussions to learn about new sales strategies, challenges, and solutions.

• Provided exceptional customer service to 50+ customers daily, enhancing their experience in a fast-paced environment. • Conducted weekly inventory counts with 99% accuracy, restocking merchandise to uphold quality standards. • Efficiently processed 100+ transactions per shift with 100% accuracy in cash handling and balancing. • Maintained a clean and organized store, contributing to a 15% improvement in overall store efficiency and customer satisfaction.

• Identified and researched 50 potential customers per week for immigration services at CCN Immigration Services. • Followed up with 30 potential customers weekly through email and phone calls to build relationships and address inquiries. • Maintained 100% accuracy in updating customer data in Excel, ensuring real-time logging of interactions.

• Engaged with 50+ customers daily, upselling products and increasing sales by 15% on average per shift. • Processed 100+ transactions per shift with 99% accuracy in purchases, returns, and exchanges while balancing the cash register with zero discrepancies using POS systems. • Managed multiple priorities during peak hours, contributing to a 20% improvement in store operations.