Steve Petro

Led the overall agile transformation coaching strategy and direct internal agile capability, product strategy & best practices, organizational agility, and change positively impacting a $500M budget. Credible trusted advisor to executive leadership team across all markets and global headquarters with strong facilitation, consultation and systems coaching skills. Some key achievements of this role: • Created and led Agile Transformation strategy that incorporates all global business markets, Global Technology & enables 20 Agile coaches & +90 Scrum Masters to improve agile maturity • Successfully partnered with business leaders and provided guidance/strategic assistance on shifting product model and implemented rolling planning / PI planning as the enterprise product coach

I direct the development of internal Agile capability and organizational agility and change. Conduct custom needs assessments and consults with clients to provide creative solutions. I promote mindset, team development, and behavior through mentorship and leadership for ~150 Agile coaches, Executives, Product Managers, Stream Leaders, and Scrum Masters. I coach and deliver Agile and lean practices to build culture and promote accountability. Inspire top leaders through intervention design, consultation, workshop facilitation, and coaching to transform their work and leadership styles. 4+ years of instructional design, training & facilitation experience. 40 Some of my key achievements in this role: • I collaborated with the Executive leadership team to design Agile 2.0 Transformation strategy, increasing team agile maturity 70% in two years, impacting over 3,000 employees. • I designed and facilitated Agile Coach and Product Owner workshops, experiential Agile trainings, and Executive coaching sessions on mindset, knowledge, skills, and techniques, to over 400 individuals.

In this role, I oversaw IT outsourcing strategies, portfolios, and supplier performance management. Managed budget of $69M across three lines of business and led diverse teams through various projects. I implemented new capabilities such as Salesforce, Continuous Delivery and Integration, and AWS. Completed annual work order renewals for over 350 work orders and over 6,000 resource assignments. Some of my key achievements in this role: • I led GSO sourcing operations team to streamline enterprise processes resulting in 88% increase in time and resource savings. • I created Agile Outsourcing Center of Excellence for best practices in the Agile Transformation Office.

I established a scalable Agile strategy and developed the Personal Insurance Agile office leveraging SAFe framework and lean portfolio management. I developed roadmaps to accelerate Agile Transformation for 80+ teams from Waterfall culture and processes. I led a team of 9 for portfolio project operations and program planning. I collaborated with internal and external partners to drive transformation. Some of my key achievements in this role: • Oversaw $98M IT budget and collaborated with Business, IT, and Finance to sequence and monitor the discretionary product portfolio. • Streamlined processes and procedures resulting in 60% artifact reduction and 30% simplified time charging.

I led a team of 125 engineers, architects, software developers, testers, and utility players in high-performance DevOps, release management, and performance and infrastructure testing. I scheduled testing plans and prioritized value streams and business needs to improve the speed and quality of release deployments and provide continuous delivery. Some of my key achievements in this role: • I created an executive release dashboard with automation opportunities resulting in 36% decreased delivery time and 28% reduced costs. • I implemented Personal Insurance release cadence, governance, and delivery, resulting in $1.3M in year over year savings.

In this role, I was the global sourcing advisor and liaison to Senior Leadership Team and IT Global Sourcing Office. Collaborated to develop and facilitate effective employee meetings, leadership retreats, and functional reviews. I systematically enabled agility health through organizational and operational strategies. One of my key achievements in this role: • Directed sourcing strategy resulting in cost savings of $4M for 800+ person organization impacting a sourcing portfolio valued at $35M.

I was chosen for select group of less than 1% of the company to provide key leadership to successfully integrate and manage organizational change and employee support. I facilitated consultation on design, effectiveness, succession strategy, and business processes. I built and implemented HR tools and oversaw key infrastructure migrations. Developed Claim technology upgrades and maintenance resulting in time-savings for the department and facilitated XP and Scrum training workshops. Key accomplishments per each role are as follows: Rotation 4: Change & Program Manager, July 2009 - April 2010 • “Chief of Staff” to VP and successfully implemented & managed organizational change impacting 50+ Business Analysts providing consultation on org. design, org. effectiveness, change management, succession/talent strategy & processes. • Co-designed Business Analyst bootcamps upskilling leadership & technical skills. • Taught post-graduate Agile classes at Quinnipiac University. Scrum Master for Talent Retention Capstone Project, January 2009 - March 2009 • Successfully designed, developed and implemented HR exit interview tool for Travelers CEO within 2 weeks Rotation 3: Business Process Outsourcing Migration Lead, July 2008 - July 2009 • Successfully project managed 2 Infrastructure and 4 business migrations offshore resulting in $3.5M in cost savings Rotation 2: Scrum Master / Coach, July 2007- July 2008 • Lead two XP/Scrum teams responsible for product development and successfully delivered 3 insurance pricing applications ($1.2M each) ahead of schedule, under budget, with minimal market/production discrepancies. • Asked by CIO to Lead and facilitated XP/Scrum training workshops across Travelers enterprise Rotation 1: Application Developer, July 2006 - July 2007 • Co-developed maintenance website for migrating applications through different environments resulting in 60% time savings for Claim technology organization

I owned and managed all aspects of the business. I grew the company from $6M to $24M in six years.

Business consultant for Town of Hamden Risk Management department • In this role, I provided a technical solution that saved the town over $3M with 88% NPV

MIS Major and Organizational Developement Minor