Steven Paez Palacio

Email: steven.paez@puntoscolombia.comWebsite: www.puntoscolombia.comMy professional goal is to help build the country and promote inclusion across various sectors; I am passionate about solving complex problems.I have led the digital transformation of a traditional financial institution, building all its processes on a self-managed model and generating a positive impact on the bottom line.I also led the launch of Colombia’s first digital bank, from the initial launch process through to go-live.We transformed the country’s largest loyalty program, expanding beyond the core business to generate three non-traditional revenue streams.Senior executive with a Master’s in Innovation and over 10 years of experience leading strategic projects in digital transformation, business intelligence, and Bank-as-a-Service (BaaS) ecosystems such as Rappi Pay and Civica Pay in the financial sector, focused on creating new business models and digital products while working with high-performing agile teams. Passionate about new challenges that involve responding to the continuous change in consumer preferences and needs.Proactive, achievement-oriented, analytical, innovative, and able to work under pressure.I enjoy spending time with my family, my dog, playing paddle tennis, and riding my motorcycle. | Loyalty | Customer Loyalty | Puntos Colombia Corporate | Data | Media | Incentives | Strengthen Connections |Translated with DeepL.com (free version)