steven omo

Receive incoming calls to sell personal lines products (auto, home, personal umbrella policies), assisted training and mentoring other team members, front line underwriter simultaneously quoting policies to assure accurate rating  Identified potential clients with the provided leads with the insurance industry, developed and maintained relationships with current customers, ensured appropriate follow-up with members, clients to gain information  Prepared complete and accurate applications with underwriting acceptability, advised and assisted clients in obtaining appropriate insurance products, exceeding production standards  Assist with new agent onboarding  Conduct all new agent licensing and training classes  Mentor new agents, assisted Team Manager with engagement, assisted management on new employee interviews  Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance developing new accounts, calculate premiums and establish payment method

*  Sell personal lines insurance nationally. *  Provide memorable member experiences. *  Assist members with all their insurance needs. *  Lead team huddles. *  Coach team members on sales performance. *  Provide technical assistance to team members. *  Piloted work from home for the company. *  Piloting Test and learn life referrals. *  Top 10 sales agent.

* Acquire New Customers and Vendors. * Marketing. * Accounting. * Billing. * Ordering all products and supplies. * I have two independent sales representatives representing Eastern and Western Iowa.

* Selling Pest and Termite control business to business using leads and cold calling. * Resolve customer complaints regarding sales and service. * Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. Responsible for the residential sales team, field training and riding along during sales activities. * Review operational records and reports to project sales and determine profitability. * Review Branch P & L * Assist in creating branch and sales budgets * Monitor customer preferences to determine focus of sales efforts. * Direct and coordinate activities involving sales of services and commodities. * Confer with potential customers regarding needs and advise customers on services applicable to their needs. * Direct, coordinate, and review activities in sales and service accounting and record keeping. * Presidents Club member 5 years.