steven nofer

Taught English to employer-sponsored professionals and business executives from multi-national companies like IBM and Ernst & Young. Conducted one-on-one and small group classes with levels ranging from beginner to advanced. Covered all skills and aspects of language, including grammar, reading, writing, listening and speaking. - Prepared learners for a variety of work-related situations by facilitating reaal life business communication practices in the classroom. Submitted weekly reports on student progress.

Worked with the Senior National Account Manager and acted as the point of contact for all inquiries from a large number of high profile digital media clients. Ensured client retention and satisfaction by receiving, evaluating and resolving client service issues in a timely fashion. - Engaged in business development activities. Established rapport and understood client’s business to identify new business opportunities and successful selling techniques. - Prepared weekly sales reports to track and maintain current and prospective clients.

Provided organizational support to senior production staff before, during and after the production of daytime and primetime programming. - Liaised with internal and external parties from graphic artists to producers, production companies to crew members in all areas of the production. Enhanced multi-tasking abilities with effective communication, interpersonal and team skills.

Participated in the family volunteer program of Latin America’s largest nonprofit organization that aims to improve the lives of impoverished families in slum areas. - Had the unique opportunity to see a developing country through a very different lens, meet local and foreign people from all backgrounds and develop my interpersonal skills.