Steven Mellinger
Director Software Engineering @ Western Union
About
Passionate IT leader with extensive engineering, software development, and strategic IT management experience. Proven expertise in building high-performing global teams, modernizing legacy systems, and driving digital transformation in fintech and manufacturing. Skilled in AI integration, cloud architecture, cybersecurity, and agile methodologies to deliver rapid, resilient, secure solutions that enhance business value and reduce risks. Excels in talent development, continuous improvement, and cross-functional collaboration to achieve peak organizational performance.As a dedicated advocate for software development excellence, I am a senior IT leader that leverages my passion for creating innovative, high-impact solutions. I prioritize team deployment safety through rigorous automated testing—such as Newman scripts and Playwright—and adherence to industry best practices, including CI/CD pipelines with Jenkins and containerization via Docker and OpenShift. My approach emphasizes ingenuity in problem-solving, fostering creative environments that encourage novel ideas and efficient processes, while building cohesive teams that thrive on collaboration and professional growth.I have a robust background in engineering, software development, and strategic IT management. My expertise spans digital transformation in fintech and manufacturing, where I have modernized legacy systems, integrated AI, and enhanced cloud architectures to deliver secure, resilient solutions. At Fiserv, I led the development of a cloud-based fraud detection platform, improving functionality, uptime, and deployment efficiency while reducing incident rates by 15% and MTTR from 8 to 4 hours. My ingenuity is evident in AI-driven workflows that doubled production deployments and in cloud migrations using OpenShift and AWS, cutting operational costs by 50%. At Goodyear, I centralized R&D data and implemented agile practices, boosting team velocity by 20% and reducing material waste by 7%. As a skilled team builder, I foster talent development and cross-functional collaboration, ensuring peak organizational performance while adhering to fintech regulations and cybersecurity standards.Strategic IT Leadership | Digital Transformations | Software Development | Infrastructure | Cybersecurity | Cloud Computing | DevOps and Deployment | Data Analytics and AI | Agile Project Management | Risk Management | Business Continuity | Team Building | Talent Development | Innovation | Continuous Improvement | Budget Management | Regulatory Compliance
United States
Miami-Fort Lauderdale Area
Financial Services
REST APIs, Strategic Leadership, Digital Transformation, Software Development, Continuous Process Improvement, Artificial Intelligence (AI), Software Observability, Software Deployment, Team Leadership, Team Motivation, API Testing, Cloud Applications, Deployment Planning, IT Infrastructure Management, Incident Management, CI, Manufacturing Process Improvement, Preventive Maintenance, Technological Innovation, Network Administration
Experience

Software Application Team Leader
Akron, Ohio, United States
Lead software development teams for manufacturing processes including tire testing analysis, tire component tracking, inventory systems and vehicle Fleet mobile software. Lead software deployments in China, Japan, Thailand, Luxembourg and other international locations.
Steven Mellinger's Contact Information
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