Steven Joseph

• Successfully persuaded many new leads to use our service by tackling their concerns and thoroughly explaining the value of our service • Maintained relationships with clients throughout the process to ensure the client was happy and well informed each step of the way • Managed new leads using Powerlink CRM to organize a pipeline of of interested prospects • Handled setting prices and negotiating with the clients as well as taking and keeping track of payments

• Determined patterns relating to gas distribution failures in different regions by formulating and analyzing map data • Used ArcMap GIS to locate distribution leaks and to formulate an order of priority for these leaks • Gained familiarity with power plant operations including both steam and gas turbines

• Assisted project managers in planning and supervising projects relating to overhead transmission lines, underground gas lines, substation restoration, and horizontal directional drilling • Maintained an extremely organized environment, keeping track of various projects at once • Reviewed design plans to maximize efficiency of projects

• Developed relationships with customers to ensure an excellent dining experience • Aided customers by making recommendations and ensuring that their orders came out properly • Handled billing and cash responsibly

• Cleaned and reset tables efficiently to provide for a smooth dinner service • Aided diners by serving and refilling their beverages, explaining the menu, and wrapping food • Greeted newly seated guests with chips and salsa

• Practiced techniques to handle high stress environment of oral surgery • Maintained sterile and organized operating room • Developed and mounted patients’ x-rays • Greeted and sat patients