Steven Branham

• Develop strategic business goals and action plans to promote profitable growth within the Owner Operator line of business. • Set measurable goals for operations, recruiting, safety and all aspects of running a successful business. • Identify, implement and monitor key business metrics to drive effective, low-cost execution of results. • Develop a recruiting plan to attract, hire and retain associates located within the Owner Operator business. • Maintain confidentiality of information. • Be a Catalyst, Multiplier, and Steward. • Build collaborative relationships with cross functional departments such as Sales, Customer Service, Revenue Management, Recruiting and Finance.

• Accountable to lead, coach and develop front line leaders regarding individual and site/account performance. • Ensures appropriate utilization of assets to maximize asset productivity. • Review financial results to determine what adjustments, priorities, and focus must be given to maximize business results. • Leads through change management with front line leaders. Leads/manages projects assigned (i.e. tractor management, training/transition, etc.) • Creating an effortless experience for their team • Collaborate with planning, operations, sales, and customer service to creatively develop solutions that meet customer requirements. • Key supporter and facilitator of positive associate relations.

• Support the VTL Choice Solo Fleet of 2600 O/Os from a safety and regulatory objective. • Worked with INS to help mitigate claims, injuries and prevent litigation. • Reduced crash frequency YOY since taking role in 2015. • Created a recognition program that rewards Best In Class Results. • Facilitated safety meetings weekly with operations to share results. • Rolled out training of SMS, DTL Scorecard, Predictive Analytics to ensure processes were 100% effective.

• Led growth of independent contractor percentage of revenue fleet from 50 to 550 contactors. We are currently sitting at 2250 contractors. • Helped design a program that allows contractors to select work. • Coordinate and Facilitates orientation weekly to current independent contractors as well as new SNI drivers orienting them to the Percentage of revenue program. • Responsible for over 4 million in revenue per month and earnings of 500K per month. • Partnered with operations manager and SNI IT department to implement a program, which allows independent contactors to select work. • Set well thought out development plans for direct reports to be successful in current role and help prepare them for future roles. • Follow up monthly to check progress of development plan. • Fitness Champion for the Charlotte Operating Center.

• Responsible for flawless safety and service for southeast largest dedicated customer. • Coached and developed peers as well as direct reports. • Facilitated driver intervention twice a year in Savannah, Georgia. • Led Georgia Pacific to 99% on time pick-up and delivery. • Worked with drivers to allocate tours to match personal needs. • Held monthly business partnerships with administrative associates to help develop them in role. • Facilitated 7/7-matrix plan for maintenance. • Conducted brown bags to educate operations group in specific maintenance procedures.

• Led growth of teams in the southeast. • Facilitated team presentations to new drivers for team growth within company • Organized team off sites, which included research and implementing changes to teams. • Represented Charlotte one-way teams during weekly conference calls to improve expedite service. • Co-Developed team of the quarter award. • Managed 50 over the road drivers. • Worked closely with peers to ensure team goals were met. • Managed safety, service and driver needs. • Piloted weekly call to reduce accident frequency. • Managed regulatory to eliminate overdue items. • Recognized top performers every month with award and lunch

• Coordinated seamless transfer of drivers to other LOB’s or OC’s as part of a driver’s career development. • Identified and resoled performance issues. • Coached and Mentored new driver associates to ensure quality service and safety. • Managed say to day transactions to ensure highest utilization and accurate driver pay.

• Assisted over the road drivers with scheduling planned and unplanned maintenance. • Worked with on site vendors in reviewing and approving estimates for repairs. • Coordinated repairs for SNI drop yards by reviewing estimated and sending materials form PDC.