Steven Meakin

Highly dedicated and respected Operations Director who has worked in the Telecoms Industry for over 20 years which has allowed me to develop an extensive range of operational, commercial and people management skills. My experience across the Telecoms sector covers the management of a high value and high volume Forward Logistics facility servicing major customers in the Telecoms Space (Inbound processing, Bespoke Customisation Solutions and Outbound Fulfilment B2B, B2C and dedicated high value across UK and EMEA). Management of a dedicated Reverse facility covering reverse processing and disposition, dedicated Repair Facility Accredited for Samsung and Sony devices. Management of a high volume Buy Back and Trade in Operation for three major customers in the UK and across Europe (diagnostic device grading, yield maximisation and outbound sales management). Specialist Skills: Extensive Cost Management skills and proven track record in costs reduction Champion of Continuous Improvement, built and established in house CI program 'AIM' (All Ideas Matter) which has yielded significant cost savings and staff engagement. Customer Focus, managing some of the largest accounts in the Telecoms space to deliver best in class service levels. People Management, managing a team of over 350 FTE, investing in people and helping many team members to develop a career in Logistics over the last 20 years.