steve shadwell

technical architect - fwd view

About

Server & Desktop Service Analyst at JD Williams

Country

united kingdom

City

frodsham

Industry

information technology and services

Skill

servers, active directory, storage, technical support, vmware, windows server, vmware esx, virtualization, itil, citrix, nas, it service management, hp blade, cisco technologies, blade technology, vsphere, symantec backup, hp insight manager, citrix metaframe, laptops, nice call recording, component repair, 4d

Experience

technical architect - fwd view

technical architect

fwd view

2019-11 - Present · 6 yrs 11 mos

server response engineer

ikon technology services

1999-9 - 2003-4 · 3 yrs 8 mos

Dedicated Hardware & Software Engineer, Server & Network equipment, Multi Vendor - Muliple Clients. Backup & Storage work, SAN & NAS. Tier 3 support on Hardware & Software. Mainly Wintel based solutions.

lead field service engineer

rockliff

1996-8 - 1999-9 · 3 yrs 2 mos

Hardware & software field based Engineer. Involving work for multiple clients, Equipment ranging from Desktop PC's, Laptops, Printers, IBM, Dell, HP & Compaq equipment.

lead technical engineer

wakebourne

1994-9 - 1996-8 · 2 yrs

* Field Engineer * Responsible for customer facing hardware & software support. Multiple clients * North West of England.

lead project engineer

bank of america

2005-9 - 2006-5 · 9 mos

Sub contracted from Yanex to Bank of America (MBNA) for large Wintel project.

electronics engineer

olivetti

1990-9 - 1994-9 · 4 yrs 1 mo

Workshop Electronics Engineer (component level), repair of all fax machines, laser, impact, thermal & inkjet printers, Monitor & PC repair, Plus other equipment for Barclays Bank.

senior technical services engineer

waterline data

2018-12 - 2019-11 · 1 yr

Delivering POCs and Pilots with a focus on managing expectations and executing against agreed Success Criteria. Deriving ROI and Use Case information from Customers and their requirements. Providing tailored Demos and Solution Workshops to help drive the sale technically. Application installation into Azure HDInsight and AWS with full understanding of any performance limitations and constraints. Design of virtual machine templates, tailored to meet client requirements & constraints. Understanding clients Infrastructure, providing guidance and recommendations to ensure successful implementation – such as network latency, storage tiers and VMWare Tuning. Driving Adoption through Enablement sessions and workshops.

server and desktop service analyst

n brown group

2009-9 - 2016-3 · 6 yrs 7 mos

Implementation & maintenance of entire HP Bladecenter estate. Gen 1 through to Gen 9 Blades. Installation & configuration of C7000 Bladecenter Chassis across sites. Configuration of HP 10GB Virtual Connect, Flex-10/10D, Brocade FC. VMWare ESX 4&5, Windows 2003/2008/2012 estate, Active Directory, Exchange 5.5/2003/2010/2013 SLES, Redhat & Oracle Linux Servers. Deployment of Servers & Applications into IBM Softlayer cloud, Development of test environments on Amazon AWS with EC2 & S3 Storage.

system engineer

yanex ltd

2003-4 - 2009-9 · 6 yrs 6 mos

Providing senior technical escalation to a fast paced, extremely busy consultancy and support team. In & out of hours 3rd level support. On site consultancy.

technical architect

bodycote

2016-3 - 2018-12 · 2 yrs 10 mos

With more than 170 locations in 21 countries, Bodycote is the world's leading provider of thermal processing services. Thermal processing encompasses a variety of techniques and specialist engineering processes which improve the properties of metals and alloys and extend the life of components and is a vital part of any manufacturing process.Phone: +44 (0)1625 505300Contact us: http://go.bodycote.com/contact