Steve Li

• End-to-End Technical Ownership: Lead packaging and filling line projects from concept to production, bridging cross-functional teams (customers, sales, PMs, global factories) to translate complex engineering requirements into actionable decisions, keeping projects on schedule, budget, and quality • Automated Line Integration: Orchestrate deployment of automated manufacturing equipment, cobots, and maglev lines for packaging and filling processes, leading commissioning, debugging, and system integration to optimize real-world production

• Customer Support & Technical Training: Provided multi-threaded technical support for 8 OEM customers via Zendesk platform. Delivered professional training to customer technicians and over 80 junior engineers of clients, covering system operation, PLC programming (RS-232/RS-485 Communication Implementation), dispatching logic (MS Visual Studio with C# ), simulation testing, and integration and optimization of 2D manufacturing CAD drawing. Additionally, assisted clients in building and structuring their software and hardware teams by defining team roles, establishing technical workflow standards, and providing guidance on talent capability development, effectively enhancing customer loyalty and solution adoption • Cross-Regional R&D Collaboration: Collect Voice of Customer to define customer application and specification requirements. Collaborate with the R&D department at European headquarters to support testing and optimization of new systems and functions, aiming to capture more market share • Major Project Delivery: Participate in and be responsible for several important projects. • Market Events Support: Support AGV product exhibition booth setup • On-site Technical Commissioning: Complete the commissioning work of the ±5mm repeat positioning accuracy of Demo vehicle of various models at the customer’s factory site or the end-customer project site. Troubleshoot and provide solutions for AGV-related electrical equipment,PLC programming, dispatching systems, and drive systems in all cycles of the project operation to ensure the stable operation of AGV projects under complex working condition TECH TOOLS: Python, C#, MS Visual Studio,C++,SQL server, SolidWorks, Matlab, Excel, PowerBI, Word PLCs: Siemens | OpenPCS: IEC 61131 Soft PLC | Beckoff（TwinCAT） PROTOCOLS: TCP/IP | CANOPEN | EtherCAT | ModBus TCP | Profinet | RS-232 | RS-485

• Supported market activities such as exhibition booth setup, offline product demonstrations, and presentations for designated AI products • Worked with prospective customers to understand their workflow and implemented this knowledge to build successful technical solutions • Provided customer feedback to the product management and software development teams • Kept the latest AI technical documents up to date and provide inputs to new product development

• Analyzed power demands of data centers and server rooms, assessed load capacity and redundancy requirements, designed technical solutions for UPS battery power supply systems • Conducted technical exchanges with clients' technical leaders on energy assurance plans and verified the feasibility of solutions through UPS system operation demonstrations • Collaborated with sales and after - sales teams, coordinated resources, and promoted project implementation

• Application of RFID Technology in AGVs: Utilized an RFID parking system to achieve precise reporting of position for magnetic guidance AGVs and to implement customized material handling logic actions based on diverse scenarios and specific requirements • Control System Integration: Achieved integration of production lines/MES system (Profinet), AGV Dispatching System, and robotic arm controls, establishing a closed-loop for automated task issuance • HMI Design: Implemented AGV HMI design (on-board touchscreens, handheld tablets, upper-level centralized monitoring) using C# (MS Visual Studio)and ladder logic (PLC Siemens), and industrial protocols (Modbus TCP) TECH TOOLS: Python, C#, SQL server, Matlab, Excel, PowerBI, Word PLCs: Siemens PROTOCOLS: TCP/IP | EtherCAT | ModBus TCP | RS-232 | RS-485