Steve Barbosa
Manager, Windows Infrastructure @ Desjardins
About
"As a leader, having a clear vision is key to inspire everyone to work towards it, boosting morale and productivity. I excel, navigating complex challenges effectively and making informed decisions confidently. I handle stress and setbacks with grace, maintaining focus and determination while communicating clearly and effectively to ensure everyone is on the same page. Keeping focus on fostering a culture of innovation and excellence, driving continuous improvement, and creating a supportive environment where any team can thrive." Accomplishment: Manage a team of 140 critical services professionals split between two cities. Managed a team that designed and built four Tier-standard data centers totaling 8000 sq ft. Data Center Design & Build: Process & Procedure Design/Redesign, Strategic Planning, Detailed and Specific Maintenance. 18 years of experience ranging from IT operations to data centers. Managed a QA test lab for a product line representing over $40M in global sales. Led and participated in several contract renegotiations to streamline offers and reduce costs while ensuring stability and no impact on business. Influenced and contributed to the product roadmap, budgeting $5M annually. Compassionate yet demanding leader who has developed new teams and revitalized morale in existing ones.
Canada
Chambly
Financial Services
Vendor Management, Data Center, Budget, Hardware, Infrastructure Management, IT Management, IT Operations, Budgets, Software Documentation, PMP, VoIP, ERP, Infrastructure, PMO, Servers, Network Security, Team Leadership, Information Technology, Integration, Computer Hardware
Experience

IT Manager - Datacenters
Montreal, Canada Area
-Responsible for overseeing electro mechanic and IT issues within the data center -Responsible to maintain and publish policies for the governance for the datacenters between the maintenance of infrastructure and security of premises. -Responsible of operational and contractual relationships with various internal and external suppliers. -Provide leadership and influence decisions in a context of cost reduction and consolidation of physical infrastructure. Negotiate with service providers, costs and delivery times. -Design and build datacenters with latest technology and compliance with Tier standards -Mentor team members and create an environment that encourages personal and departmental growth -Scheduling employee shifts and rotation -Planning for IT capacity changes and ensuring compliance with building regulations -SME role for our collocation sites under 3rd party -Manage cost and budget for maintenance contracts and repairs -Monitor and manage all datacenter risks -Open communication with senior management of risks and pro-active work -Seek opportunities to implement innovative new ideas, tools and techniques

Senior Telecom & Network Administrator
Montreal, Canada Area
-Planned, organized and coordinated KPMG move from 2000 McGill College to 600 De Maisonneuve -Assisted in the design and implementation of a new Server Room for over 900 users -PBX Administrator M1000, Option 11C (1000 users) -Backups and Maintenance of PBX -OTM (Optivity telephony manager) Management and Support -On Call Support 24 Hours for Network LAN / WAN and Telecom -Provided end-user telecom / network support -Monitoring APC devices such as Symmetra PX and Infrastructure Manager -Configured and installed 35xx Cisco switches -Full installation of Wireless equipment in a large office environment -Norstar migration to M1 -Integrated Symposium to the helpdesk -Building documentation for Network and telecom -Setup of video conferencing for boardrooms

Senior QA / Technical specialist
Montreal, Canada Area
-QA for ISDN server cards -Established engineering test plans with benchmarks for success -The primary interface with a team of over 30 hardware and software engineers located in Europe -Authorized and managed a laboratory with over $2M in equipment with over 50 computers -Worked very closely with Microsoft for Certification of Eicon Products
Steve Barbosa's Contact Information
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