Stephenie D.
Office Manager @ Pontem Home
About
Growing up with young parents gave me a great deal of insight into the importance of a strong work ethic. I got my first job when I was 16, at McDonalds. It taught me a lot, and I consider it as the foundation that I have built my work ethic upon over the years. Four years later I started working as a car porter at a local dealership. After consistent hard work and patience in that role, an opening for a receptionist position became available, and I jumped at the opportunity for growth. Due to my willingness to learn, I became knowledgeable about other roles within the dealership. This allowed me to offer coverage and expand my responsibilities. A short time after, I was promoted to an Accounts Payable and Receivable position. This allowed me to further my experience and responsibilities, and ultimately led to my promotion as a Title Clerk. I consider this experience the heart of what I strive to be in regard to work ethic. In the early stages of the pandemic, I came across an opportunity that almost seemed too good to be true! An office manager position for a luxury bathroom furniture and accessory distributor. It would allow me to use the skills I have gained over the years, as well as branch out into a different industry, which would entail taking on a more business-focused approach and diving into marketing, social media, and event planning. However, the catch was that my soon-to-be boss was currently stuck in Germany due to the lockdown. I took a leap of faith that this opportunity was worth waiting for. Four months later, in July of 2020, this risk paid off, and I started working with Pontem Home. I have since worked alongside the owner of Pontem, who has 30+ years of industry knowledge, traveled to multiple states to meet directly with clients, joined DPHA and attended my first conference in 2022, and recently received a “Going Above and Beyond” award. Whether it is a quick question or an hour-long meeting with a designer or client, I am happy to assist in finding what they desire. I believe the key to a great working relationship is phenomenal customer service - treating people with kindness and allowing the opportunity to pass on knowledge.
United States
Greater Cleveland
Management Consulting
Office Operations, Account Management, Customer Service, Management, Accounts Payable, Accounts Receivable (AR), Microsoft Word, title clerk, Administrative Assistance
Stephenie D.'s Contact Information
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