Stephen Baxter

Develop relationships with new customers, assist with new projects with current customers, and craft selling strategies for products, customers, and markets.

Manufacturer of refrigeration components sold to most major manufacturers.

We are a manufacturers rep firm for Haakon, Valent, Innovent, Multistack, Aerco, Dunham Bush, amongst others. We sell AHUs, DOAS, Chillers, HXGRs, Watersource Heat Pumps, and more HVAC and Industrial Products.

Sales Representative for Bell and Gossett, The Cooling Tower Company, Goulds, Vertiflo Pumps, Cemline, Milwaukee Valve, and others. Selling to contractors, end users, and wholesalers.

Manage a team of 6 engineers and technicians in testing, and developing pumps, systems, and controllers for the water treatment and water conditioning space. ➢ Managed Engineering of NPD of new controller program that updates our technology significantly. ➢ Developed stage gate NPD Process and Engineering Change Process to improve engineering throughput. ➢ Completed ETL safety listing to IEC 61010-1 including harmonizing standards between UL and EN. ➢ Reorganized the department to increase productivity, hiring 2 permanent positions without increasing total department spend. ➢ Updated NSF61 listing for current products by correcting errors and mistakes in the listing report

Supervise a team of 7 engineers in researching, testing, and producing membrane technology. ➢ Led efforts to transfer listing from UL to ETL for ConsERV product line. ➢ Developing technology transfer plan for international licensee agreements, and assisted transfer of technology including start up of our Chinese facility. ➢ Created baseline QA manual for major production processes. ➢ Completed ARPA-E Grant demonstrating de-coupled humidity control from temperature control ➢ Developed pictorial work instructions for manufacturing ERV Cores

Anko Products is a small manufacturer of Peristaltic Pumps and Gear Motors. I was responsible for engineering, design, and quality for small fractional horsepower motor line, peristaltic pumps, and low pressure drain valves. ➢ Analyzed RMA failure data and determined redesign plan to eliminate failure modes using fishbone diagrams, pareto charts and good engineering practice to correct fundamental flaws. ➢ Completed ISO recertification by conducting internal ISO audits, determining weaknesses and incomplete procedural documentation, and correcting procedural mistakes. ➢ Launched new peristaltic pump product correcting many major design flaws. Redesigning the method for securing the tube, specifying the DC motor, and correcting fit up issues. ➢ Revised Engineering Change process to improve workflow and documentation.

Manage team of engineers and technicians. Created innovative products while reducing costs, parts, and helping reduce inventory. Created data collection system for determining trends and root cause. ➢ Created ground breaking low noise heat pump vastly superior to all other products on the market (130,000 Btus, 57 dB at 10 ft). Feature led to 20% increase in sales while market decreased 10%. ➢ Led outside resource on product development for 2 heat pump controls projects. Reviewed specification, wrote test protocols, monitored soft launch, and oversaw full launch. ➢ Led Sr. Management team in company reorganization efforts reducing $400,000 in costs by redesigning our operating philosophy. ➢ Combined 4 separate product lines into one product line reducing the number of parts from 1300 to 400 while decreasing overall production costs. ➢ Created 3 product families as OEM contractor to meet specific customer requirements. Worked hand in hand developing specs, overcoming obstacles, and exceeding customer expectations. ➢ Implemented manufacturing and product changes to reduce failures in the field from 2% to 1%. ➢ Performed Strategic Cost Analysis identifying under-performing products and suggested improvements in cost, price, and product offering to increase product line profitability. ➢ Traveled to end user locations to review installations before and after construction, and helped customers resolve installation or component problems.

Supervised swimming pool heat pump new product development including schedule and design. Performed thermal performance tests evaluating efficiency, performance envelope, and root cause failure analysis. Implemented manufacturing changes to reduce failures in the field. Produced steady reduction in failures from 8% to 3% in 3 months. Supervised outside resource on development of heat pump controls.

Managed 9 Engineers ensuring Sales, Contract, Aftermarket, and Aftermarket contract Heat Recovery Steam Generator thermal design deadlines were met. Developed calculation methodologies for steam purity and emissions and tested all boiler design software. ➢ Reduced design cycle time by 33% by utilizing tools from other departments, analyzing work processes, eliminating duplication and non-value added steps, and retraining personnel. ➢ Company expert on proprietary heat exchanger design software. Trained all personnel on company heat exchanger design software, reviewed all Sales Heat Recovery Steam Generator designs, Guarantees, and company thermal and mechanical design standards. ➢ Certified ISO Auditor reviewing for both procedural compliance and process improvement. ➢ Co-Authored Paper on FAC (Flow Accelerated Corrosion) for publication in Proceedings of the IGTI, ASME Turbo Expo 2002, GT-2002-30566. Proposal Engineer Technical responsibility for multimillion-dollar proposals ranging from $20M to $200M insuring compliance with company standards, customer specifications, and applicable boiler codes. Responsibilities: supervised the design process, reviewed specifications and vendor proposals, solved customer specific design problems and negotiated multiple contracts. ➢ Result: over $100M in HRSG Sales. ➢ Trained employees on company design software (CARDS). Reviewed all Sales HRSG designs for compliance with company standards. ➢ Developed Standard Technical Proposal and Standard RFQs for SCR, CO, and Burners reducing total time for completion from 8 hours to 5 hours and 8 hours to 3 hours respectively. Thermal Design Engineer Designed Heat Recovery Steam Generators for Gas Turbine applications on company design software ranging in price from $5M to $25M as sold. Worked on design process improvement shortening design time from 5 days to 3.5 days by electronically combining our thermal and mechanical calculations.