stephen ng
manager, systems engineering
About
15+ years of tech experience, most being in middleware/system administration. Familiar with a number of tools and concepts to build out, configure, manage, monitor, and troubleshoot critical 24x7 production systems that generate a majority of the company's revenue. Deftly familiar with escalation matrices as pertains to production emergencies, looping in third party service providers, keeping executives up-to-date on service status, and maintaining a calm demeanor throughout engagement. Also served as the resident expert for APM(application performance monitoring) since 2010. Well-versed in Quest Foglight Virtualization for Enterprise Edition.
united states
san francisco
public relations and communications
weblogic, foglight, eclipse, subversion, cvs, oracle enterprise linux, red hat linux, puppet, solaris, performance tuning, apache, jvm, ssl certificates, splunk, jdbc, agile methodologies, atlassian jira, confluence, ant, java enterprise edition, java, microsoft office, shell scripting, jprobe, oracle vm, vmware vsphere, vignette portal, nginx, tomcat 7, solr, wildfly, liferay
Experience
manager, systems engineering
business wire
middleware administrator
business wire
Performed administration duties for both external and internal client-facing web applications. Worked closely with development to remove hindrances in the middleware tier from the build environment all the way to production. Primarily responsible for monitoring the health of web systems. Assisted with troubleshooting as needed, providing invaluable insight to help expose the underlying cause of application problems and knowing who on the team to escalate to. Performed production deployment of web applications.
senior middleware administrator at business wire
business wire
On top of middleware application support based on Weblogic, OpenText Portal, and Foglight Application Performance Monitoring, expanded role into System Engineering group to perform System Administration tasks as well, adhering to strict security measures for changes to production environment. Performed deployment to multiple platforms and systems, providing Middleware and SysAdmin support for them as needed. Built out entire application stacks with Oracle VM, VMWare, and Puppet. Experience in installing and configuring a variety of technologies, including, Wildfly, Tomcat, Liferay, Solr, Weblogic, and Nginx.
Education
university of california, davis
stephen ng's Contact Information
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