Stephen Leddy, FCCA, M.Inst.D

Global Board Roles – Demant / Audika Group @ Demant

About

I’m an FCCA qualified, growth‑driven CEO and board‑level advisor with more than 25 years’ experience transforming retail healthcare organisations into market‑leading, commercially powerful, and culturally aligned businesses. My career has centred on scaling operations, shaping strategy, and building high‑performing teams that deliver consistent, measurable results. As CEO of Hidden Hearing Ireland & Northern Ireland for over two decades, I increased revenue organically 100x to become the market leader with 200 employees, redefining the patient journey, elevating brand value, and embedding a culture of operational excellence. I’ve built subsidiaries from the ground up, implemented enterprise‑wide CRM and process systems, and created sales and marketing engines that consistently outperformed aggressive growth targets. My work on Demant/Audika’s global boards strengthened my ability to influence at scale — advising CEOs across international markets, shaping global retail strategy, and contributing to commercial excellence, brand development, leadership programmes, and best‑practice patient experience frameworks. I bring a founder’s mindset, a CFO’s discipline, and a CEO’s strategic clarity. I thrive in environments where growth, transformation, and leadership alignment are essential. Today, I’m focused on new ventures in the hearing healthcare sector and open to board roles where I can contribute strategic insight, governance experience, and a proven track record of building resilient, high‑performing organisations.

Country

City

Ireland

Industry

Retail

Skill

Change Management, Healthcare, Business Strategy, Sales Management, Business Development, Business Planning, CRM, Business Process, Finance, Leadership, Management, Marketing Strategy, New Business Development, Retail, Sales, Selling, Strategy, Team Leadership, Customer Relationship Management (CRM)

Experience

Global Board Roles – Demant / Audika Group

Demant

2020-1 - 2025-6 · 5 yrs 6 mos

Dublin, County Dublin, Ireland

Member of the Global Sales Board, shaping Audika’s global retail strategy. • Advisor to multiple international markets on leadership, sales, marketing, and operational excellence. • Appointed to the Global Commercial Excellence Board in 2023, contributing to: • Global patient journey and experience frameworks • Audika brand development • CEO leadership and development programmes • Global sales & marketing SOPs • Change management for new dispenser protocols • Awarded the Audika MVP Award (2021) for outstanding contribution to global retail excellence.

Chief Executive Officer

Hidden Hearing Ireland

2002-4 - 2025-6 · 23 yrs 3 mos

Dublin, County Dublin, Ireland

Led the organisation through 23 years of continuous organic growth, increasing revenue 100x • Built and managed a 200‑person workforce across both jurisdictions. • Designed and implemented a new retail structure, brand essence, and value proposition that positioned Hidden Hearing as Ireland’s market leader. • Developed best‑practice patient journey protocols and operational SOPs that became benchmarks within the Demant group. • Drove aggressive sales and marketing strategies, including acquisition and retention funnels, in partnership with cross‑functional leadership teams. • Established the Northern Ireland subsidiary from the ground up, now employing 25 staff.

Director of Finance

Hidden Hearing Ireland

2000-4 - 2002-4 · 2 yrs 1 mo

Dublin, County Dublin, Ireland

Led the specification and implementation of a new CRM system. • Conducted a full business process review, reducing costs and increasing productivity. • Played a key role in the integration of Hidden Hearing into the Demant group.

Managing Director

MBN International Systems Ltd

1998-1 - 2000-3 · 2 yrs 3 mos

Dublin, County Dublin, Ireland

Oversaw two synergistic businesses in retail and software. • Achieved strong organic growth in both companies. • Gained foundational experience in retail operations, systems, and customer engagement.

Managing Director

McMahon and Nagle

1998-1 - 2000-3 · 2 yrs 3 mos

Senior Accountant

Fitzpatrick Morris Barrett Accountants

1996-9 - 1998-1 · 1 yr 5 mos

Worked as general practitioner on tax, audit and business consultancy. Was poached by a client to head their software and retail organisations

Senior Audit Team Leader

UHY Haines Norton Sydney

1995-6 - 1996-8 · 1 yr 3 mos

This was a secondment position in Sydney and Perth Australia working on large Insurance clients and various other SME's. Quite enjoyed working on the Swan Brewery job!