Stephen George

Head of Business Development @ Live Chat Global

About

Seasoned and results-driven professional with a rich background in Customer Service and administrative operations. Proven track record of providing top-tier support, mentoring junior staff, and cultivating strong client relationships. Skilled in building trust across diverse customer bases. Recognized for driving revenue growth and contributing to organizational profitability. In addition to my expertise in Customer Service, I've also excelled as a Business Development Lead and Head of Operations. As a Business Development Lead, I leveraged my strategic vision and market insights to identify and pursue new growth opportunities. Through effective planning and execution, I successfully expanded revenue streams and established key partnerships. In my role as Head of Operations, I demonstrated proficiency in optimizing workflows, enhancing efficiency, and ensuring seamless business processes. My leadership and problem-solving skills were instrumental in achieving operational excellence. I take pride in driving teams towards a shared goal, fostering a culture of collaboration and productivity. Now, I'm eagerly seeking to apply my comprehensive skill set and leadership experience to a forward-thinking company that not only values growth but also offers genuine opportunities for progression into management-level roles.

Country

United States

City

New York City Metropolitan Area

Industry

Management Consulting

Skill

Lead Generation, Business-to-Business (B2B), Start-ups, Business Development, Strategic Planning, Business Planning, International Trade, Marketing Strategy, Sales Management, Production Management, Team Building, Market Research, Import/Export Operations, Manufacturing, Customer Relationship Management (CRM), Customer Support, New Business Development, Digital Marketing, Sales, Process Improvement

Experience

Head of Business Development

Live Chat Global

2023-3 - Present · 3 yrs 7 mos

At Live Chat Global, we believe companies deserve more than being just another number on a massive BPO roster. That’s why we partner with businesses to deliver tailored, high-impact solutions that truly add value. It’s not just about following orders; we proactively deliver ideas worth following, fostering a partnership deeply invested in your success story. let’s connect, if you’re questioning whether your current BPO partner is giving you real value or just delivering shiny but ineffective resources? Your business deserves more than a one-size-fits-all solution, it deserves a partner that prioritizes your growth. At Live Chat Global, hiring, training, and managing top-tier talent for customer support, sales, and virtual assistance is speciality. Whether you’re a startup looking to scale or a blue-chip company seeking efficiency, our scalable and flexible services are designed to align with your unique needs.

Head of Business Operations

Live Chat Global

2018-2 - 2024-10 · 6 yrs 9 mos

Head of Client Development

EdgeCore Partners

2024-4 - Present · 2 yrs 6 mos

As the Head of Client Development at Edgecore Partners, I drive strategic relationships and deliver tailored solutions to meet our clients' evolving needs. This role focuses on fostering client engagement, identifying growth opportunities, and aligning our services to ensure maximum impact and satisfaction. With a strong background in business development and client management, I aim to build partnerships that create lasting value for both our clients and the organization.