
Stephen Frankenfield
Chief Information Officer @ Rotella's Italian Bakery, Inc.
United States
Omaha
Information Technology & Services
IT Consulting, Managed Services, Compliance PCI, WMS Implementations, IT Strategy, IT Infrastructure Management, Amazon Web Services (AWS), Food Manufacturing, Electronic Data Interchange (EDI), IT Risk Management, Cybersecurity, Project Management, Enterprise Resource Planning (ERP), Server Administration, Security Operations, Business Intelligence (BI), Voice over IP (VoIP), SQL, Information Security, Process Improvement
Experience

Owner / Consultant
FCS
Omaha, Nebraska, United States

IT Manager
Managing IT support staff, directing meetings, providing constructive feedback and direction, as well as team continuity. Accomplishments: Moved data center to secure co-location site; Moved Exchange to 2007, supporting Web and Mobile devices; Deployed Solarwinds network management software; Managed a company-wide OS and hardware replacement project with Dell; Migrated Windows domain to Server 2012.

System Administrator
IT Department Team Leader, including, but not limited to, filling in for the IT Director as needed, managing servers (both virtual and physical), and providing network security. Accomplishments: Assisted with redesigning the Network topology and structure. Moved Agency phone system from a Partner System to an Avaya VoIP and Digital voice solution.

Network Administrator
Performed routine network backups with Symantec Backup-Exec; managed DNS and DHCP servers; and managed user accounts. Accomplishments: Upgraded Active Directory from Server 2000 to 2003 domain. Migrated mail system from a POP3 server to an Exchange 2003 environment. Managed Point-to-Point Metropolitan WAN while connecting a rural site to the network via Cisco VPN tunnel.

Network Technician
Provided end-user technical support in a Windows NT/2000 environment as a Microsoft Certified Professional for NT 4.0; installed Cat5 network cable for new workstations and servers; managed Frame Relay Network bandwidth with Computer Associates IPS and IDS solutions. Accomplishments: Upgraded NT 4.0 domain to a Windows 2000 Active Directory domain. Built Agency Help Desk solution from customized CRM software.
Stephen Frankenfield's Contact Information
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