stephanie ryals

Supported Tax, Assurance, CBS, and TAS

* Valued making the customer happy, rather than pushing big ticket items, in order to close the sale and build loyal clientele * Performed closing duties including: organizing daily business paperwork, closing the registers and preparing the nightly deposit * Maintained product knowledge to assist guests in finding the perfect piece for their occasion

* Executive recruiting scheduler for the Tax service line; work closely with the Tax Executive recruiting team to ensure an excellent candidate experience * Schedule experienced hire interviews in the Bahamas, Bermuda, and the Cayman Islands * Gather availability from multiple interviewers and candidates to create one off interviews and multi-candidate interview days * Work between two candidate tracking spreadsheets and a candidate tracking database, maintaining accurate reporting for candidate history and scheduling statistics * Train new hires and act as a peer advisor to offer one-on-one support in the first year at the firm

* Exceled at the technical side of the job, and was looked to by other tellers to answer questions about transactions * Trained new tellers on company policies, procedures and technology; trained experienced tellers on new banking software * Handled high volumes of customer transactions & large amounts of cash * Provided every customer with excellent customer service

* Managed a full time workload working part time hours * Preformed consultations, fittings, and the necessary alterations to give each guest their perfect dress

Promoted to lead cashier after 3 month