stephanie carter

program manager

About

My goal is to join a positive, mission-driven organization that takes pride in developing an accomplished, person-centered team. My greatest strength is giving others the tools, skills and confidence to do their own jobs to their best ability. Professional/Educational Highlights: Eight years' experience in outpatient alcohol & drug program administration. Seven years' experience in staff training and development. 35 units toward MS in Education Counseling and Guidance. Nine years' experience supporting adults with developmental disabilities. Seven years' experience as a Program Supervisor/HR Generalist. Specialties: Staff Supervision & Development, CARF & Medicaid Program compliance, Office Management, Staff Development, Program Billing, College Student Personnel (Student Services), Program Scheduling, Employee Relations, Crisis and Behavioral Intervention

Country

united states

City

juneau

Industry

non-profit organization management

Skill

community outreach, program management, training, microsoft office, public speaking, conflict resolution, nonprofits, volunteer management, psychotherapy, employee relations, microsoft excel, office management, fundraising, customer service, staff development, coaching, case management, job scheduling, non profits, staff development and training, nonprofit administration, excel, outlook, case managment, event management, time management, leadership development

Experience

program manager

gastineau human services

program manager

gastineau human services corp

2017-6 - Present · 9 yrs 4 mos

time study specialist

work training programs

2000-9 - 2002-5 · 1 yr 9 mos

Performed stopwatch time measurements according to Department of Labor standards to determine client productivity compared to non-disabled workers for specific jobs (janitorial, clerical, restaurant, etc.). -Updated time study procedures manual and trained direct care staff to conduct time studies in an accurate, objective manner.

assistant coordinator

work training programs

1999-9 - 2000-9 · 1 yr 1 mo

Group Supported Employment (GSE) Program -Helped Program Coordinator compile monthly billing records for Department of Rehabilitation. -Served as staff floater at over 10 community jobsites throughout Ventura County, as well as filling in for van drivers as needed. -Assisted in training new staff and presenting material at staff meetings as requested.

program manager

cares of washington

2012-7 - 2013-5 · 11 mos

Supervised 6 Employment Specialists providing supports to adults with disabilities or other barriers to employment, personal development and/or community activities.

day programs coordinator

pathpoint

2002-5 - 2006-12 · 4 yrs 8 mos

Supervised up to 17 staff at two licensed Adult Day Program facilities. Conducted interviews, verified references and conducted new-hire training for all instructors. -Ensured program and facility compliance with Title 22 and Regional Center protocols.

office manager, project recovery

council on alcoholism and drug abuse

2007-8 - 2012-6 · 4 yrs 11 mos

Ensured compliance with Title 22/Drug Medi-Cal and protected health (HIPAA) regulations for client files and documents in a social-model outpatient drug and alcohol program. -Completed Intakes and Addiction Severity Index (ASI) assessments for clients entering program. -Supervised Administrative Assistants.

Education

saint mary's college of california

french language

apple valley high school

1988-1 - 1992-1 · 4 yrs 1 mo

Drama Club, French Club, ASB Commissioner of Communications Activities and Societies: Drama Club, French Club, ASB Commissioner of Communications

saint mary's college of california

french

1992-1 - 1996-1 · 4 yrs 1 mo

Minor in Communications (Audio Production). Additional coursework in Theatre Arts (writing and performing) and Women's Studies. Activities and Societies: Weekly show on KSMC-FM, Student Orientation Staff (SOS), Student Theatre productions, Women's Classical Chorale, Alpha Mu Gamma language society