stephanie alejo

* Inspired and supervised new and existing associates on business operation to assist in the business growth of company’s location. * Developed a business strategy monthly for each associate to help increase store’s revenue. * Communicated product knowledge effectively with new and existing customer to further discuss how their needs could be met definitively. * Activated account services and administrated bill reviews for customers. * Operated various inventory tasks by monitoring inventory control, receiving, merchandising, and store maintenance. * Controlled cash handling, such as balancing cash drawers and estimated the total amount of each computer at the start and end of the shift. * Ensured that our team provided the most outstanding customer service and the ability to resolve any difficult situations at business level. * Promoted current and future campaigns in order to drive in customer trafficking.

* Engaged with Marketing Manager and team to strategize and fulfill overall monthly goals. * Accountable for evaluating and developing improved CRM method to maximize marketing and sales metrics monthly. * Partnered and trained associates with extensive knowledge of Beats by Dre’s products * Developed and sustained a successful business relationship with client, and BDS personnel. * Incorporated BDS Marketing sales techniques to communicate and provide knowledge efficiently to customers about product quality, value, and style.