Stephanie Ross

I currently work for 2nd Chance Indiana, supporting statewide efforts to remove barriers for justice impacted individuals, while also running my own Virtual Assistant business 💼. Balancing both roles has strengthened my ability to manage high volume work, create systems, solve problems fast, and keep operations running smoothly⚙️. At 2nd Chance Indiana, I handle logistics, streamline workflows, conduct audits, build tools, and support partners across multiple programs📊. I’m known for catching errors, spotting inefficiencies, improving processes, and creating solutions that make organizations stronger and more efficient. I’m also skilled at connecting organizations to the right partners. I helped bring in multiple groups interested in starting vanpools and built strong relationships that grew demand so quickly that we now have a waitlist until funding expands🚐✨. Through my Virtual Assistant business, I help business owners, nonprofit leaders, and high level executives save time, stay organized, and grow. I support clients with marketing, operations, admin, systems, and content so they can focus on revenue and mission driven work📈. I bring structure, organization, and solution based thinking to everything I do. Core Strengths ⭐ Systems creation and workflow improvement⚙️ Data auditing and error detection🔍 Business development and strategic planning📌 Creative problem solving💡 Marketing, branding support, and social growth📣 Multi tasking across programs and deadlines📅 Building clean templates, tools, and tracking systems📂 Connecting organizations to the right people🤝 VA Services 💻 Social media management and content creation📱 Canva graphics and marketing materials🎨 Scheduling, inbox management, and booking travel📬 Website updates and event form setup🌐 CRM setup, spreadsheets, and data entry📊 Research🔎 Human Resources and creating SOPs📝 Operations support, workflow mapping, process creation🗂️ Invoicing and Expense Reports💰 My background in Business Administration and Psychology supports everything I do🎓. I understand how systems work, how people work, and how to create solutions that strengthen the entire structure of an organization⚙️. I wear many hats and excel in fast moving environments, bringing consistency, structure, creativity, and problem solving to every project✨. Whether I’m supporting a nonprofit, an entrepreneur, or a growing business, I step in and strengthen the areas that need it most💼. I’m currently open to new projects and taking on new clients🤝.