Stephanie Cao
Research Assistant - AI Agents @ The University of British Columbia
About
A graduate of The University of British Columbia with a dual background in Computer Science and Commerce, I am a Research Assistant focusing on AI agent performance at UBC. My academic foundation equips me with strong technical and analytical skills, complemented by my ability to collaborate effectively on complex projects. My work emphasizes data analytics and coding to evaluate and enhance the efficiency of AI agents. My recent experience as a Technical Product Manager at TELUS involved leading the development of an AI CoPilot to improve operational efficiency across multiple business units. By aligning strategic goals and implementing process improvements, I contributed to optimizing key metrics. I am driven by a passion for leveraging technology to solve challenging problems and thrive in collaborative environments that value innovation and diverse perspectives.
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Canada
Information Technology & Services
Interpersonal Skills, Local Marketing, Finance, Leadership, Communication, Fundraising, Teaching, Team Leadership, French, Cantonese
Experience
Research Assistant - AI Agents
The University of British Columbia
Vancouver, British Columbia, Canada
• Assisting Prof. Frank Li on research surrounding AI agent efficacy by emulating agent performance with code and data analytics • Trained word2vec and spaCy models as a preprocessing step avoiding historically expensive computational burdens • Reviewed continuously emerging academic literature on strategies to design custom NLP embedding techniques • Built RAG agents using OpenAI’s API and SDK tools to emulate and evaluated AI agent efficiency with cost and latency • Transformed public data into CSV files by performing data cleaning, summarization, and primary key implementation
Head Teaching Assistant - COMM 438 Management of Information Systems
The University of British Columbia
Vancouver, British Columbia, Canada
Technical Product Manager - AI R&D
TELUS
Vancouver, British Columbia, Canada
• Designed an automated data pipeline with real-time dashboards to track metrics and reduce workloads by 85% • Built and deployed a web application hosting department-wide data visualizations while serving as product owner • Built and shipped an Enterprise NLP Compliance Engine accessed by 28k employees prior to all town halls • Conducted A/B user research tests on 40+ business units to invalidate 3 low impact features increasing adoption by 30%
English Tutor
Software Development Engineer in Test
RBC Global Asset Management
Vancouver, British Columbia, Canada
• Streamlined regression testing with Selenium/Python automation scripts for an internal trading application • Collaborated with DevOps and Product teams to translate technical specifications into test plans with Confluence & Jira • Improved RBC’s automation library through fundamental function changes and code refactoring to avert technical debt • Prevented SQL injection attacks by security documentation and enforcing input validation and PoLP access control
Technical Business Operations Analyst
RBC Global Asset Management
Toronto, Ontario, Canada
• Troubleshot application failures ticketed through ServiceNow resolving an averaged 93 monthly tickets • Spearheaded critical systems improving disaster recovery by 70% by shifting workloads to and from cluster sites • Directed real-time trade data between portfolio managers with custom coded automation workflows in ActiveBatch
Software Development Engineer
Mosa
• Shipped a client facing e-commerce platform in JavaScript and Liquid with digital traffic tracking to 1000+ users • Designed iterative prototypes presented during stakeholder evaluations to ensure UI/UX design empathy and alignment • Collaborated with marketing and sales to integrate third-party APIs tools for email campaigns and audience targeting
Cantonese Instructor
City Centre Community Association
Mandarin Instructor
City Centre Community Association
Teaching Assistant - Management of Information Systems
The University of British Columbia
Vancouver, British Columbia, Canada
• Facilitated weekly office hours to guide student comprehension with R Programming, advanced Excel, IT frameworks and databases for improved problem-solving • Enhanced student engagement by supporting professors, answering questions, and demonstrating concepts during in- class lectures for UBC’s largest business technology course
Auxiliary Bookshelver
Richmond Public Library
Richmond, British Columbia
Marketing and Communications Intern
Pacific Surgical
Vancouver, British Columbia, Canada
Server Assistant
Blue Canoe Waterfront Restaurant
Richmond, British Columbia
Education
UBC Sauder School of Business
Computer Science and Business
The University of British Columbia
The Hong Kong University of Science and Technology
Business/Commerce, Computer Science
Summer 2025
Stephanie Cao's Contact Information
Phone
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