Stephanie Makie, MBA

Stephanie Makie, MBA

Director Business Process, Specialty Drug Programs @ UnitedHealth Group

About

I am a pharmacy, healthcare and managed care expert. I enjoy working through complex problems in order to make healthcare easier and more affordable for everyone. I also take pride in leading teams and working to solve business problems.

Country

United States

City

Greater Minneapolis-St. Paul Area

Industry

Hospital & Health Care

Skill

Medical Benefit Drug Management , Healthcare, Pharmacy, Managed Care, Customer Service, Leadership, Microsoft Excel, Team Building, Problem Solving, Pharmacy Technicians, Pharmacy Benefit Management, HIPAA, Process Improvement, Retail, NCPDP, Pharmacy Dispensing System, Business Process Improvement

Experience

UnitedHealth Group

Director Business Process, Specialty Drug Programs

UnitedHealth Group

LinkedIn
2022-9 - Present · 4 yrs 1 mo
UnitedHealth Group

Associate Director Business Process, Specialty Programs

UnitedHealth Group

LinkedIn
2019-5 - 2022-9 · 3 yrs 5 mos

Eden Prairie, Minnesota

UnitedHealth Group

Business Process Consultant

UnitedHealth Group

LinkedIn
2016-11 - 2019-5 · 2 yrs 7 mos

Eden Prairie, Minnesota

Specialty Pharmacy

Target

Healthcare Analyst

Target

LinkedIn
2015-2 - 2016-7 · 1 yr 6 mos

Greater Minneapolis-St. Paul Area

Lead a team, created cross functional partnerships to implement pharmacy technology projects to improve compliance and guest satisfaction. Own the day to day relationships with multiple vendor partners.

Target

Managed Care Lead Sr. Specialist

Target

LinkedIn
2014-3 - 2015-2 · 1 yr

Greater Minneapolis-St. Paul Area

Lead a team to complete projects to improve guest service and satisfaction, compliance with pharmacy law. Worked with multiple vendors to ensure seamless and efficient claim processing. Provided support of a new software implementation, both to stores and vendors. Owned and maintained a plan file with over 3000 plans to ensure accurate claim processing according to NCPDP standards. Worked with RelayHealth to create and maintain 175 unique edits to increase productivity and reduce financial and compliance risk.

Target

Managed Care Specialist

Target

LinkedIn
2011-10 - 2014-3 · 2 yrs 6 mos

Greater Minneapolis-St. Paul Area

Executed multiple pharmacy technology projects (process improvement, compliance with pharmacy law, safety, quality, guest focus). Helped develop and create processes for the Profit Recovery Pilot, mitigating over $5M in potential loss by ensuring correct processing and payment on transmitted claims.

Target

Pharmacy Team Lead

Target

LinkedIn
2006 - 2011-10 · 5 yrs

Maple Grove, Minnesota

Oversaw staffing, including reviews, hiring, scheduling and performance based coaching for pharmacy team members. Required increased knowledge of the pharmacy dispensing software and the use of Microsoft Word, Excel, and Outlook.

Target

Pharmacy Technician

Target

LinkedIn
2001-9 - 2006 · 4 yrs

Maple Grove

Assisted the pharmacist to fill prescriptions from start to finish, along with maintained a pharmacy by accurately and efficiently processed prescriptions, troubleshoot third party issues, filled prescriptions, inventory management, guest service.

Education

Capella University

Capella University

LinkedIn

Health Care Management

2023-3 - 2023-12 · 10 mos
St. Cloud State University

St. Cloud State University

LinkedIn

Business Management, HR Emphasis

2007 - 2011 · 4 yrs

Bachelor of Science in Business Management with emphasis in Human Resources

Stephanie Makie, MBA's Contact Information

Email

******@***.com

Phone

(**) *** ****

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