Stéphane Viau
Manager & Cloud Architect – Enterprise Portal Solutions Team
About
I work at the intersection of strategy, delivery, and systems – helping organizations translate intent into outcomes in complex, human-centered environments.With close to three decades in software engineering, digital delivery, and large-scale transformation, I have consistently operated in roles where success depended less on authority and more on influence, trust, and decision co-creation. My work has focused on aligning strategy, architecture, teams, and execution to create sustainable flow – not just short-term delivery wins.Recent calls to action around public sector renewal, productivity, and modernization have deeply resonated with me – not only within Canada, but as part of a broader global challenge. Across jurisdictions, organizations are being asked to deliver meaningful outcomes in increasingly complex systems, often with fewer resources and higher expectations. I am motivated by work that strengthens institutions while improving the lived experience of citizens, users, and teams.My perspective is shaped by systems thinking, pragmatic architecture, and a strong belief that culture, structure, and ways of working matter more than tools or dogma. I am particularly interested in approaches that respect interconnectedness, stewardship, and long-term thinking – principles increasingly essential to modern leadership across cultures and sectors.I am open to senior leadership pathways, advisory roles, and fractional or independent engagements – in Canada and internationally – where thoughtful decision-making, delivery credibility, and systems awareness are required to navigate complexity and change.
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Canada
Higher Education
Digital Transformation, Enterprise Architecture, Cloud Strategy, Technology Modernization, Strategic Leadership, Executive Advisory, DevSecOps Strategy, Operating Model Design, Business Transformation, Public Sector Digital Services, Systems Thinking, Strategic Planning, Technology Roadmapping, Platform & Application Architecture, Business Architecture, Cloud-Native Architecture, Hybrid & Multi-Cloud, Identity & Access Management (IAM), Risk & Dependency Management, Flow-Based Delivery
Experience

Manager & Cloud Architect – Enterprise Portal Solutions Team
Emploi et Développement social Canada (EDSC) / Employment and Social Development Canada (ESDC)
Gatineau, Quebec, Canada (NCR)
𝗦𝗨𝗠𝗠𝗔𝗥𝗬 Leading enterprise-scale modernization and technical debt remediation for mission‑critical, citizen‑facing portals and a large portfolio of web applications supporting CPP, OAS, EI, and related programs serving millions of Canadians. 𝗞𝗘𝗬 𝗥𝗘𝗦𝗣𝗢𝗡𝗦𝗜𝗕𝗜𝗟𝗜𝗧𝗜𝗘𝗦 𝗔𝗡𝗗 𝗔𝗖𝗛𝗜𝗘𝗩𝗘𝗠𝗘𝗡𝗧𝗦 • Lead the modernization of 25+ legacy applications, transitioning from monolith architecture to modular, cloud‑native, distributed platforms. • Champion DevSecOps adoption across multiple squads, including CI/CD standardization, Infrastructure as Code (IaC), and automated testing to improve delivery flow and strengthen security posture. • Design and govern hybrid, multi‑cloud architecture (Azure & AWS) aligned with PBMM, GC Cloud guardrails, and enterprise cybersecurity requirements. • Provide enterprise portal architecture leadership for My Service Canada Account (MSCA) and My Service Canada Business Account (MSCBA), enabling micro‑frontends, secure APIs, and cross‑domain interoperability. • Coach and enable high‑performing delivery teams, emphasizing flow‑based delivery, systems thinking, and outcome‑focused leadership that balances execution with long‑term platform evolution. • Partner with IT and service line stakeholders to align platform modernization with digital‑first service objectives, cyber resilience, and enterprise architecture standards. 𝗜𝗠𝗣𝗔𝗖𝗧 • Accelerated platform modernization while embedding security‑by‑design and cloud governance. • Improved delivery predictability and architectural coherence across programs. • Enabled a more unified, user‑centric digital experience for Canadians at national scale.

Founder & Principal Consultant (Part-time-Outside public-service hours)
Gatineau, QC
Summary Founder of an indigenous-led boutique advisory firm and early-stage venture studio focused on responsible digital modernization, flow-based delivery, and long-term institutional capability. The firm is designed to balance advisory work today with incubation of future products, platforms, and services aligned with public value, innovation sovereignty, and sustainable digital ecosystems. Focus Areas • Executive-level advisory and fractional leadership in digital modernization, cloud-native architecture, DevSecOps, and delivery operating models in complex organizations. • Advise leaders on modernization sequencing and architectural trade-offs, helping translate strategy into delivery pathways that respect organizational capacity and constraints. • Develop and test reusable advisory frameworks and operating models, to support flow, systems thinking, and responsible technology adoption. • Support early venture-studio exploration, identifying repeatable problem spaces, delivery patterns, and capability gaps suitable for future product or service incubation. • Advance Indigenous innovation and digital sovereignty through partnerships, advisory work, and ecosystem-building, while remaining applicable across public and private sectors. Selected Engagement • Senior Advisory Consultant – Digital Transformation (College Sector) o Provided post-role advisory support following completion of a Director-level transformation mandate. o Advised on modernization sequencing, architectural direction, and delivery prioritization during early implementation phases. Impact • Established a credible advisory platform grounded in real-world executive and delivery experience, rather than theory-driven consulting. • Created a foundation for a venture studio model that grows from demonstrated advisory insight into scalable offerings over time. • Enabled leaders to make better-informed, lower-risk decisions in early modernization and transformation efforts.

Director – Digital Transformation & S/W Engineering Operations
Collège La Cité
Ottawa
Summary Directed a multi-year digital transformation program aligning IT modernization with the college’s strategic plan and student experience vision. Key achievements & Responsibilities • Led a $25M enterprise modernization initiative creating a 3-year roadmap through customer journeys and a Business Capabilities Model. • Guided procurement of new ERP & student-services platforms as part of the longer transformation with a user-centric and systems thinking approach while ensuring quick wins with two tactical modernization efforts immediately improving student experience. • Co-designed the College’s Azure tenant and delivered its first cloud-native solution meeting compliance. • Drove Agile transformation and DevOps culture across IT; introduced Automated QA practices and provided talent development and staffing strategies. • Fostered whole-of-IT collaboration between development and infrastructure operations Impact Delivered measurable gains: 50 % productivity improvement, 90 % error reduction, enhanced user experience (UX).

Manager & Senior Technical Advisor
Canada
Summary Held a hybrid leadership role combining people management with senior technical and delivery advisory responsibilities. Supported multiple program teams during a period of accelerated cloud adoption and delivery modernization, operating through influence, coaching, and decision support rather than formal authority alone. Key Responsibilities & Achievements • Advanced DevOps and cloud delivery practices across multiple teams, helping shift delivery from project-centric execution toward more sustainable, flow-oriented models. • Co-established Azure DevOps (ADO) governance and operating practices, including team structures, board configurations, pipeline standards, and delivery conventions. • Reduced release lead time by approximately 30%, through automation, standardized CI/CD pipelines, and improved coordination between development and operations. • Led and supported cross-functional delivery teams, balancing people leadership, prioritization, technical guidance, and delivery accountability. • Acted as a trusted advisor too managers and directors, contributing to the evolution and adoption of DevOps practices within program teams and its alignment with broader benefit delivery modernization initiative. • Bridged IT and service-line stakeholders, translating delivery constraints, architectural trade-offs, and operational risks into actionable leadership decisions. Impact • Improved delivery predictability, quality, and deployment cadence across participating teams. • Strengthened program-level DevOps capabilities and practices, positioning teams to operate more effectively in enterprise-style delivery environments. • Contributed to the broader benefits delivery modernization successes within the program portfolio.

Senior Project Manager & Technical Advisor
Ottawa, ON
Summary Led a large scale, enterprise end-user modernization initiative while serving as a senior technical and delivery advisor. Operated at the intersection of delivery execution, stakeholder engagement, and executive enablement, with a strong focus on user experience and organizational readiness. Key Responsibilities & Achievements • Led a large-scale enterprise Windows 10 modernization initiative, coordinating delivery across multiple service lines, technical teams, and departmental partners. • Achieved approximately 95% on-time completion, despite significant organizational and operational complexity. • Designed and executed a user-centric change and rollout strategy, prioritizing service continuity and minimizing disruption for employees and executives. • Established a network of Migration Champions across service lines to enable two-way communication, local adoption, and rapid issue resolution. • Created and facilitated a cross-organizational IT Enablers forum, aligning technical teams and partners around delivery sequencing, dependencies, and risk mitigation. • Introduced flow-oriented delivery practices and executive feedback loops, enabling earlier visibility into risks and informed decision-making. • Delivered a white-glove onboarding and migration experience for executives, incorporating tailored support and continuous feedback. Impact • Delivered one of the largest end-user modernization initiatives within the Government of Canada with high satisfaction. • Strengthened collaboration and trust between business and IT stakeholders during a highly visible transformation effort. • Improved executive confidence and organizational readiness for future large-scale digital change initiatives.

Solutions Architect | Technical Advisor | Intermittent Manager
Gatineau, Quebec, Canada
Summary Progressively held senior technical leadership roles at Elections Canada over a 10+ year period, spanning team leadership, repeated acting management assignments, senior technical advisory responsibilities, and enterprise architecture. Supported and delivered mission-critical digital systems underpinning federal electoral operations, starting with the 38th General Election, and others, in a high-assurance, high-=visibility environment. Key Responsibilities & Achievements • Led and supported delivery teams responsible for a portfolio of mission-critical electoral web applications, including systems touching electoral district site logistics, election worker compensation and payments, address management and the National Register of Electors system. • Served multiple times as Acting Manager, assuming full people leadership, delivery accountability, and operational decision-making responsibilities. • Stepped into an acting management role during the 38th General Election, providing continuity of leadership and delivery under heightened operational pressure despite limited organizational tenure at the time. • Functioned in later years as a senior team lead, balancing hands-on technical leadership with coaching, mentoring, and delivery oversight. • Transitioned in later years into senior technical advisor and solutions architect roles, providing architectural guidance across application, data, and integration layers. • Contributed as a Solutions Architect within the Enterprise Architecture team, supporting modernization, architectural alignment, and technical risk management initiatives. Impact • Enabled stable, reliable delivery of mission-critical systems supporting federal electoral operations and election readiness. • Provided leadership continuity during election cycles and organizational transitions. • Strengthened architectural decision-making and technical coherence across delivery teams operating in a highly regulated, trust-critical environment.

Application Architect & Senior Developer
Gatineau, QC
Summary Served as a senior technical contributor and application architect within large-scale federal digital systems, supporting complex, high-volume platforms in a highly regulated environment. Operated at the intersection of software design, delivery execution, and cross-team collaboration, laying the foundation for later enterprise and executive leadership roles. Key Responsibilities & Achievements • Acted as application architect and senior developer for enterprise-scale systems supporting critical government programs and services. • Provided technical leadership and design guidance across application layers, contributing to system scalability, reliability, and maintainability. • Collaborated closely with business stakeholders, analysts, and infrastructure teams to translate complex policy and operational requirements into working digital solutions. • Supported modernization and enhancement initiatives within legacy and evolving platform, balancing delivery needs with long-term architectural considerations. • Played an informal mentorship and technical leadership role within delivery teams, supporting junior and intermediate developers and influencing engineering practices through example rather than authority. Impact • Helped stabilize and evolve mission-critical digital services operating at national scale. • Strengthened architectural coherence and delivery execution within complex, multi-team environments.

Earlier Career – Progressive Technical & Team Leadership Roles
Ottawa, Canada Area
Summary Held a series of progressively responsible technical and team leadership roles, building a strong foundation in software development, systems delivery, and collaborative problem-solving within complex public-sector environments.
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