stefano ferro

senior product manager

About

Thorough experience with international and cross-cultural working environments acquired in both Hospitality and IT/Telecommunication industry. Currently holding the Senior Product Manager position.  Strong knowledge and experience in Agile Product management (Scrum Product Owner Certified Professional), Networking and Systems Integration (Networking, Storage, Servers, PABX, Hotel Systems), Networking Solutions Deployment and NOC support acquired in almost 20 years in IT industry.   Professional and result oriented personality; able to work with no/minimal guidance in complex projects. Extensive experience managing complex projects in Hospitality industry (managed projects include flagship hotels, like Atlantis the Palm Hotel Dubai, Mandarin Oriental Prague, Shangri-La Paris, Four Seasons Hotel Baku, Four Seasons Hotel Lisbon, Four Seasons Hotel Hampshire, Marriott Downtown Philadelphia). My certification path includes Microsoft MCP (Windows Server), HP AIS Networking, HP APS Storage, ITIL Foundation 2011 and SCRUM Product Owner Certified (SPOC).

Country

switzerland

City

geneva

Industry

information technology and services

Skill

microsoft, hp procurve, hp prolian, cisco, vpn, dns, dhcp, tcp/ip, san, cisco technologies, servers, switches, network administration, voip, wireless networking, linux, security, firewalls, networking, technical support, windows server, system deployment, active directory, network architecture, network design, vmware, system administration, virtualization, data center, microsoft exchange, operating systems, routers, vmware esx, integration, network security, lan wan, wan, microsoft certified professional, it operations, information technology, itil, cisco systems products, virtual private network, internet protocol suite

Experience

founder of assistenza.net

assistenza.net

1997-1 - 1999-12 · 3 yrs

Founder of assistenza.net, a company active in Web Development and ICT support.

service manager - bid management and execution team

swisscom

2012-10 - 2014-2 · 1 yr 5 mos

Coordination of key customer deals; RFP preparation with the Account Management team. Collaboration with the Roaming manager in the daily maintenance tasks.

noc engineer

at&t

2012-1 - 2012-9 · 9 mos

Network Operation Center Engineer and Deployment Engineer

noc engineer

superclick, inc.

2010-6 - 2012-1 · 1 yr 8 mos

Network Operation Center Engineer and Deployment Engineer

network engineer

t.t. tecnosistemi spa

2005-3 - 2007-12 · 2 yrs 10 mos

Server and Storage management, Network engineer, Deployment engineer

network engineer

computer care srl

2000-9 - 2005-1 · 4 yrs 5 mos

personal computer plant manager

chl spa

1996-4 - 1997-4 · 1 yr 1 mo

Managing the Personal Computer production line (10 employees).

hsia and roaming product manager

swisscom

2014-2 - 2015-6 · 1 yr 5 mos

* HSIA product management, including business requirements gathering, documentation, training, sales support, technical specifications, GTM coordination. * Roaming product life cycle management, from negotiation, to management, renewal and termination. * Conference Management Tool product management.

assistant it director

four seasons hotels and resorts

2008-1 - 2009-12 · 2 yrs

Pre-opening and opening team. Comprehensive network deployment and management. Phone system management (Alcatel PABX and Spectralink Voice over WiFi phones). Audio Visual systems management. Server management and desktop maintenance and support. In charge of coordination of different vendors and suppliers during the pre-opening phase.