Stefanija Rozentale

• Served as primary contact for transport planning within a key account portfolio, including Carlsberg, Eugesta, Orkla, and other shippers across the Baltics and Central Europe • Collaborated with shippers, carriers, and drivers to ensure on-time performance and high service quality • Increased revenue through strategic accessorial charge management and accurate processing • Identified spot load opportunities to optimize carrier capacity and utilization

• Planned and monitored safe, efficient flight operations, including route and fuel optimization • Created, reviewed, and filed Operational and ATC flight plans; ensured compliance with regulatory requirements • Supported flight crews with pre-flight planning and risk assessments, including training and test flights • Analyzed weather and operational data to determine minimum fuel needs and mitigate risks • Coordinated with ATC for flight plan changes, SLOT improvements, and routing adjustments • Provided real-time updates and risk analysis to Flight Operations and Duty Officers • Assisted in emergency procedures and operational support as needed

• Maintained active flight watch for all SmartLynx Airlines aircraft • Coordinated daily flight operations, including irregular and emergency situations • Prepared and submitted flight packages, including OFPs, weather, NOTAMs, and ATC flight plans • Managed diversions and tech-stops in coordination with ground handling partners • Handled airport slots and schedule changes within 72-hour operational window • Communicated with internal departments and external partners to ensure smooth daily operations

• Planned and coordinated fuel deliveries across the Circle K convenience store network in North America • Supported delivery optimization to ensure efficient, cost-effective fuel distribution • Assisted drivers and resolved operational issues to maintain seamless delivery operations • Monitored inventory levels to prevent stockouts while minimizing delivery costs

• Maintained active flight watch for all SmartLynx Airlines aircraft • Coordinated daily flight operations, including irregular and emergency situations • Prepared and submitted flight packages, including OFPs, weather, NOTAMs, and ATC flight plans • Managed diversions and tech-stops in coordination with ground handling partners • Handled airport slots and schedule changes within 72-hour operational window • Communicated with internal departments and external partners to ensure smooth daily operations

• Provided passenger handling services in line with airline standards • Verified travel documents and issued boarding passes • Processed baggage and assisted passengers with special needs, including unaccompanied minors and wheelchair support • Conducted flight boarding and made public announcements • Operated check-in systems, scanners, and air-bridge equipment