Stefan G.

Create and maintain sales and marketing reports and the associated Snowflake (before MS BI) databases and interfaces. Data upload with Code on Time of sales data and monthly forecasting. Collaboration in the implementation projects for Microsoft Dynamics CRM 2013, 2016 and from 2019 for Dynamics 365. Since 2026 Product Owner for Dynamics 365 CRM (Sales) End user training and first level support for end users as CRM officer. Collaboration in SAP projects.

Purchaser for other goods and services, in particular print media, promotional items, logistics materials, advertising as well as IT accessories and office equipment. Preparation of supplier framework agreements in cooperation with the legal department and auditing of suppliers. Implementation of a tendering platform. Implementation of group-wide (Danone) guidelines

Forecasting, quotation preparation, order processing, invoicing and complaints processing for the German retail industry (BBB&R, Metro, EDEKA) and drugstores (DM). Close cooperation with the sales force and the key account management. Creation of sales reports and bonus statements, customer master data maintenance in SAP.

Quotation preparation, order processing, invoicing and complaint processing for pharmaceutical wholesalers and pharmacies as well as hospitals. Close cooperation with the pharmacy sales force and the key account manager. Set up customer hierarchy in SAP and master adata maitanence. Collaboration in the SAP R3 project.

Transfer of order processing and warehousing for food supplements (OTC) from the subsidiary Viva in Frechen to the headquarters in Friedrichsdorf. Development of order processing for the German retail trade (Rewe, Lidl, Aldi).

Customer service / back office for the new business field disinfectants. Offer preparation, order processing and invoicing, as well as complaint processing.