stacy joseph

Leading all aspects of the financial systems professional services team including staff development, client management, meeting financial metrics and quality assurance. Interacting daily with management as well as multiple clients to provide consulting services to their complete satisfaction while maintaining the relationship throughout the engagement. Other responsibilities include: Managing a $3.5M forecast for a team of 15-20 cross-functional, geographically dispersed individuals delivering large, complex financial solution implementations Created a custom conversion and implementation process from a third-party solution Assisting in the adoption and continued development of departmental standards, including materials and processes as well as collaborating with other Team Leads across the organization Communicating accurate and clear information through a variety of methods such as verbally, email, process reports and documentation Ensuring the client’s staff members are maximizing the software’s potential