
stacey chale
platform analyst, it platform development
About
Customer service oriented IT professional with over 15 years experience focusing on adding value to an organization through the innovative use of technology and developing solutions that address critical business needs. Specializing in business analytics and process analysis, Salesforce.com CRM and cloud computing solutions.
united states
clermont
information technology and services
salesforce.com, business process, data analysis, business intelligence, cloud computing, requirements analysis, requirements gathering, software documentation, sql, software requirements, 21 cfr part 11, business analysis, crm, business process improvement, management, project management, sarbanes oxley, computer system validation, force.com, salesforce.com certified, process improvement, training, consulting, information technology, customer relationship management, strategy
Experience

software development technical writer
rti surgical®
Developed user training documentation and led training sessions. Documented software requirements, use cases, and business process flows. Assisted software developers in the creation of technical documentation.

computer support specialist
university of florida

senior business analyst and sfdc administrator
rti surgical®
I collaborate with stakeholders, SMEs, project managers, and software developers to facilitate the design, development, and implementation of custom business solutions in support of both RTI Surgical and RTI Donor Services, a not-for-profit subsidiary. I play an active role in all phases of a project and am considered an expert source of both technical and business/organizational knowledge. I also function as the lead administrator/analyst for a rapidly expanding Salesforce.com CRM org.

validation specialist, information technology
rti surgical®
Responsible for software quality assurance and regulatory compliance, including FDA, ISO, SOX. Developed, documented and executed test scripts for validated software used to track the manufacture of regulated medical devices and HCT/Ps.

business process engineering - crm
siemens
Salesforce.com consultant supporting the Siemens Energy Service division in North and South America in a global SFDC org with 3,000+ active users and diverse business processes.

senior cloud consultant
cloud for good
Cloud for Good works with mission driven organizations, nonprofits, and educational organizations to create and implement strategic solutions based on cloud technology. We are Salesforce experts and speak fluent nonprofit!

platform analyst, it platform development
florida virtual school
Florida Virtual School (FLVS) is an established leader in developing and providing virtual K-12 education solutions to students all over Florida, the U.S. and the world. A nationally recognized e-Learning model and recipient of numerous awards, FLVS was founded in 1997 and was the country's first, state-wide Internet-based public high school. Today, FLVS serves students in grades K-12 and provides a variety of custom solutions for schools and districts to meet student needs.
Education
university of florida
computer and information science
university of florida - warrington college of business
information science
stacey chale's Contact Information
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