SRUJAN SP

Trust & Safety | Ads Quality | Risk Operations | Policy Execution Driving trust, safety, and advertising integrity by owning high-risk content workflows, applying policy judgment at scale, and ensuring high-precision outcomes across image, audio, and video ad formats. Owned RTA workflows end-to-end for advertising content (image, audio, and video), delivering timely, accurate decisions in high-pressure, ambiguity-heavy environments impacting customer trust and advertiser experience Performed deep content analysis across ad creatives, evaluating policy compliance, risk signals, and contextual nuances with high precision and consistency Led AQM rebuttals involving complex ad review cases, applying nuanced policy interpretation, risk assessment, and judgment to minimize false positives/negatives Audited thousands of ad data points across multiple formats to identify systemic quality gaps, recurring violations, and production-level issues, contributing to sustained quality improvements Maintained 100% PMF, reflecting reliability, decision accuracy, and bar-raising performance in production environments Acted as a trusted escalation and judgment point for high-risk or ambiguous ad content, balancing speed, accuracy, advertiser impact, and platform risk Embedded Amazon Leadership Principles in daily execution — Ownership, Dive Deep, Deliver Results, Earn Trust, Bias for Action, and Insist on the Highest Standards As scope expanded, moved beyond execution to end-to-end ownership of outcomes, independently prioritizing workloads, making judgment calls under uncertainty, and aligning decisions with broader Trust & Safety, Ads Quality, and business objectives. Developed strong comfort operating in production-scale environments, handling complexity and ambiguity while continuously raising precision and quality standards.

Volunteering with the Indian Red Cross Society has been incredibly fulfilling. It's about being part of a compassionate community dedicated to helping those in need, from organizing blood donation camps to relief efforts. It's taught me empathy, teamwork, and resilience, making a meaningful impact on individuals and communities across India. It's reaffirmed my belief in the power of kindness and solidarity to create positive change.