Sushma Madhav

Sushma Madhav

Technical Recruiter @ Galacticos Network

About

I'm a Master of Commerce (M.Com) graduate with over 6 years of experience working across technical recruitment, HR operations, and business process support. Right now, I’m working as a Technical Recruiter at BestQ Technologies, where I handle everything from sourcing and screening to interview coordination and helping candidates land the right opportunity. I genuinely enjoy connecting with people, understanding their strengths, and matching them with roles where they can grow and succeed. Before this, I worked at Infosys BPM and Cognizant, supporting payment investigations, telecom asset management, and customer service—experiences that shaped my attention to detail and ability to work in fast-paced environments. I’m someone who values clear communication, teamwork, and continuous learning—whether it’s improving how I engage with candidates or staying updated on new tools and trends in HR and recruitment. Looking ahead, I’m excited to keep growing in the tech hiring space, build strong relationships, and be part of teams that value people as much as performance. 🛠️ What I’m Good At: End-to-End Technical Recruitment Talent Sourcing & Screening Interview Scheduling & Follow-up Stakeholder & Client Communication Process Improvement & Coordination Creating a Positive Candidate Experience 📩 Always happy to connect: srmadhav1107@gmail.com |

Country

India

City

Hyderabad

Industry

Information Technology & Services

Skill

LinkedIn Recruiter, Technical Recruitment, Talent sourcing and screening, HR Operations, Communication, Process and service delivery, Human Resources (HR), Recruiting, Sourcing, Employer Branding, End to End Recruiting, Screening, Screening Resumes, Meeting Scheduling, Job Postings, Soft Skills, Payments

Experience

Galacticos Network

Technical Recruiter

Galacticos Network

LinkedIn
2025-12 - Present · 10 mos
BestQ Technologies Pvt Ltd

Technical Recruiter

BestQ Technologies Pvt Ltd

LinkedIn
2025-3 - Present · 1 yr 7 mos

• Managed end-to-end recruitment processes, ensuring alignment with client requirements. • Developed and maintained a robust talent pipeline through effective networking and relationship building. • Conducted thorough profile screenings, leading to a 30% increase in candidate placements. • Fostered continuous communication with candidates, enhancing the overall recruitment experience.

BestQ Technologies Pvt Ltd

Technical Recruiter

BestQ Technologies Pvt Ltd

LinkedIn
2025-3 - 2025-12 · 10 mos

Hyderabad, Telangana, India

BestQ Technologies Pvt Ltd

Human Resources Intern

BestQ Technologies Pvt Ltd

LinkedIn
2024-9 - 2025-2 · 6 mos

Hyderabad, Telangana, India

Infosys BPM

Process Specialist

Infosys BPM

LinkedIn
2019-11 - 2024-8 · 4 yrs 10 mos

In my role at Infosys BPM, I specialized in payment investigations and telecom management, driving operational excellence. I handled cross-border payment inquiries, ensuring timely transaction recovery while managing telecom contracts and asset inventories. My efforts led to improved service delivery and user satisfaction across the organization.

Cognizant

Senior Process Executive

Cognizant

LinkedIn
2017-4 - 2018-8 · 1 yr 5 mos

I successfully navigated the complexities of digital operations, focusing on customer support and social media management. • Moderated social media pages, ensuring compliance and fostering a positive online community. • Utilized the Service Provider Information Tool to verify identities and streamline customer support. • Contributed to a non-voice global support process, improving response times and customer satisfaction.

Education

Andhra University

Andhra University

LinkedIn

BANKING AND FINANCE

Andhra University

Andhra University

LinkedIn

Banking, Corporate, Finance,

Sushma Madhav's Contact Information

Email

******@***.com

Phone

(**) *** ****

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