SRIRAMARAJ PILLAI

General Manager

About

I am a hardworking, honest individual. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, have a good sense of humor. I am able to work independently in busy environments and also within a team setting. I am outgoing and tactful, and able to listen effectively when solving problems. Furthermore, I am adept at handling multiple tasks on a daily basis competently and at working well under pressure.

Country

Malaysia

City

WP. Kuala Lumpur

Industry

Hospitality

Skill

Office Operations, Office Equipment, Skilled Multi-tasker, Microsoft Office, Administration, Time Management, Creativity Skills, Responsiveness, Problem Solving, Data Analysis, Teamwork, Self-confidence, Computer Skill, Kindness, Customer Service, E-business, Communication, Customer Experience, Office Administration, Typing

Experience

General Manager

LEO GUESTHOUSE

2023-3 - Present · 3 yrs 7 mos

WP. Kuala Lumpur

Responsible for managing daily operations of the homestay, ensuring excellent guest experience, smooth check-in/out processes, proper housekeeping, property maintenance, and effective communication with owners and guests.

Administrative Executive

YEQ HOLDING SDN BHD

2020-9 - 2023-2 · 2 yrs 6 mos

WP. Kuala Lumpur

Assist executive teams and are responsible for a wide range of duties, such as handling customer inquiries, handling staff, checking budget expenditure and maintaining the office in good condition

Hotel Receptionist

Chill Box Hotel KL

2020-1 - 2020-9 · 9 mos

Greeted, registered, and assigned rooms to guests. Answered phone calls and in-person inquiries. Processed guests' check ins and outs while providing excellent customer service. Handled and resolved customer complaints and/or issues.