Sriram Gopal

• Implemented and optimized SailPoint IdentityNow and IdentityIQ to automate provisioning and de-provisioning processes, ensuring accurate role assignments. • Designed and customized workflows in SailPoint IdentityNow to enhance identity lifecycle management for cloud and on-premises environments. • Created custom Java and BeanShell scripts to manage high-volume identity tasks, reducing manual errors and increasing efficiency. • Designed and implemented ForgeRock Identity Cloud solutions including user journeys, identity provisioning, and authentication flows. • Developed real-time connectors for Active Directory, Oracle, and SAP to synchronize identity data across critical applications. • Configured CyberArk to secure privileged access, enhancing the monitoring of sensitive accounts and activities. • Automated user access reviews (UAR) using customized dashboards and reports, simplifying audit preparations and improving compliance. • Developed and customized ForgeRock workflows using Java, JavaScript, and Groovy for user onboarding, lifecycle management, and delegated administration. • Integrated SailPoint workflows with ServiceNow, enabling automated access request approvals and reducing ticket handling times. • Deployed Okta for MFA and SSO to strengthen authentication for internal and external systems. • Built dynamic certification campaigns to streamline periodic access reviews, reducing review times. • Conducted SailPoint system upgrades, ensuring compatibility with the latest security protocols and features. • Collaborated with business teams to define and implement RBAC policies, improving access governance and alignment with organizational needs. • Provided training and support to teams on SailPoint IdentityNow functionalities, enhancing system adoption and effective utilization. • Troubleshot and resolved complex SailPoint IdentityIQ issues, maintaining consistent system uptime and performance.

• Configured SailPoint IdentityIQ workflows to automate employee joiner, mover, and leaver processes, reducing manual delays. • Integrated Okta MFA and SSO to enhance application security and improve user authentication experiences. • Migrated identity data and configuration across tenants using ForgeRock’s OOB tools, APIs, and automated scripts to support environment transitions • Designed role-based access control (RBAC) models to enforce least privilege principles and improve compliance with internal policies. • Developed Java-based connectors for LDAP and database systems, ensuring seamless data synchronization across platforms. • Designed and implemented custom IGA workflows for user create, update, and delete operations within ForgeRock Identity Cloud using Java/J2EE, JavaScript, and Groovy scripts. • Automated access certifications, enabling faster reviews and reducing audit preparation times. • Implemented PowerShell scripts for Active Directory management, streamlining repetitive identity management tasks. • Customized SailPoint forms and workflows to support unique business application requirements, enhancing operational flexibility. • Linked SailPoint with ServiceNow, automating access request processes and reducing ticket resolution times.

• Integrated Active Directory, Oracle, and LDAP systems with SailPoint, ensuring real-time identity updates and data accuracy. • Developed custom BeanShell scripts to meet unique workflow requirements, addressing complex access scenarios. • Migrated identity data and configuration across tenants using ForgeRock’s OOB tools, APIs, and automated scripts to support environment transitions • Designed detailed SoD violation reports to monitor access risks and improve governance practices. • Collaborated with security teams to implement RBAC models, aligning access rights with organizational roles. • Built RESTful API integrations between SailPoint and external applications, improving system communication and data flow. • Created custom reports and dashboards to support certification campaigns and streamline audit preparation. • Provided advanced support for troubleshooting IAM-related issues, ensuring stable workflow operation and timely resolutions. • Trained internal teams on IdentityIQ functionalities and IAM best practices, promoting efficient usage of tools. • Documented workflows and configurations to support future IAM upgrades and audits. • Enhanced data management processes by implementing scripts to clean up large Active Directory datasets. • Leveraged ForgeRock IDM and AM REST APIs for real-time user provisioning, attribute updates, and system integration • Conducted routine system checks to ensure IAM platforms operated effectively with minimal errors. • Partnered with compliance teams to enforce governance policies, aligning IAM workflows with regulatory requirements.