Srinivas PBS

STRATEGIC HR • Established and implemented HR efforts that effectively communicated and supported the company's mission and strategic vision. • Ensured continuous improvement of HR systems in line with current best practices and changing US legislation & regulations. • Developed and implemented HR strategies and initiatives aligned with the overall business strategy, as well as Oversaw and managed a performance appraisal system that drives high performance. • Recruiting the right people, providing them with the right training, administering performance appraisal, motivating workers and workplace communication, workplace safety, and much more. HRBP • Ensured that key members in the department were equipped with the right skills and tools & maintained a full perspective of business at all times, emphasizing employee relations, policies, and people management procedures in application across the business. • Maintained in-depth knowledge of legal requirements related to the day-to-day management of employees, reduced legal risks and ensured regulatory compliance. Partnered with the legal department as needed/required. • Directed the comprehensive payroll program, which includes leaving accrual and usage, terminal leave, overtime payments, special pay, retirement, health and life insurance premiums, recoupment of overpayment, processing off-cycle checks, drop worker's compensation, deductions, savings plans, as well as miscellaneous deductions. TALENT ACQUISITION • Designed the strategic organizational structure and instituted in-depth testing and assessments, strengthening the risk and governance controls in the process. • Revamped recruiting techniques and poised to achieve 10% savings by reducing the cost per hire Quarter-wise. • Designed Competency Mapping to achieve organizational goals at all levels to identify the training needs. • Efficient in Introducing alternate sources such as outsourcing and contracting (Shore & Offshore).

NOTABLE CREDITS Heading the core Delivery HR for Global operations, managing geographies of Americas, Southern Europe, UK&I, AMEA, Asia Pacific and India. Governing the Employee Attrition in emerging economic markets. Devising Career Development strategies. Leading the project on organization design and selection, Talent Management, Workforce optimization for improving the Labour Pyramid Index. Transitioning the work to various geographies. Interposed Predictive Analysis of Attrition, Employee Satisfaction, Regular Compensation interventions, Career Development and People Analytics of attrition. Minimization in Attrition Rate, intensification in Internal Promotions and Career Development initiative as a direct factor for bottom line contribution from the HR gamut. Configuring the Labour Pyramid Index from cost & hierarchy perspective.

CAREER PROGRESSION Country Manager Head HR-Customer Success-global IT, Analytics and ES-BPS Country HR Manager-Tech Support (CSC,SSDO & APJ-CSC-CC) NOTABLE CREDITS Headed the HR for Tech support organizations for India and CSS- Contact Centre in Dalian, China. Commanded HR Design and Development, Labour Permit optimization for India operations. Shaped TS integration worldwide drive for which got commendations. Drove seamless transition of staffing optimization programs in 2013 & 2014 through HP re-org plans. Regulated Global Business Services GBS & PBS shifted from tech support to non tech support role. Play a crucial role in charting out guaranteed career growth, Team building and Competence enhancement. Drove significant cost saving measures for the business by implementing best HR practices. Honoured with “Lakshya Awards” for ‘On the Job achievers contest’ – NITIE, Mumbai (//Lakshya.nitie.in) pan India level, consistently for 3 years Best Technical Development-2008, People Practices & Strategies-2009, and Career Development-2011

CMM Level - 5 HR Head

Heading the HR function end to end.

ISO- 9000 Heading the HR Department

HR Generalist profile

Recruitment, Payroll processing and statutory compliance. Induction and Training.

with Ist division.