Srijan Katyal

Commercial Strategy Sales Sales Trading Customer Services I lead a team of 35 professionals across Commercial Strategy, Sales, Sales Trading & Customer Services, fostering a culture of collaboration and accountability to deliver strategic objectives. · Transitioned the Company from a markup-based model to a Net Client Value framework. · Designed and executed KPIs for the Sales, Sales Trading and Customer Services teams alongside commission structures. · Conceptualized and executed business development initiatives that created partnerships with multiple vendors and ensured internal teams drive towards commercial targets. · Spearheaded innovation projects like the launch of new trading platform and rolled out unified CXM platform that resulted in improved customer experience. · Introduced new products like ADX CFDs and Cash Equities while designing a comprehensive roadmap for future offerings such as futures, options and fixed income. · Created and implemented Partners & Introducing Brokers framework. This process involved ensuring regulations were adhered and monitored whilst maintaining profitability. · Established research and education vertical alongside marketing team that helped driving clients to profitable propositions. · Increase footprint in Institutional Space by working closely with FX Aggregators. Helped setup internal infrastructure to price on FX Aggregators and thereon regain market share amongst regional banks and financial institutions. · Data driven approach to identify and service clients. Client Scoring Model, Lead Scoring Model and Incremental Referral Program. · Supported with the switch over Regulators – UAE Central Bank to SCA.

• Assist the Global Head of Sales & Front Office in preparing and implementing plans to meet the strategic growth & profit targets set by the CEO and board. • Manage the operational and strategic responsibilities for the Trading Services department that consists of two teams: Sales Traders (7) and Sales Support (4). • Set and work towards achieving KPIs and targets – Sales Traders: Retention and Reactivation of clients; Sales Support: Conversion to approved accounts. • Assess and evaluate the performance of direct reports to the agreed SLA and KPIs, determine the need for change in employees’ functions and general workforce planning decisions. • Close collaboration with Front Office (Dealing) & Risk to attain profitable growth. • Additional responsibility of client complaints – liaise with the Legal & Compliance to resolve complaints with/without the regulator. • Define cross functional training programs for the team to ensure ability to support all types of clients – retail to institutional. • Explore opportunities regarding new platforms, market research tools and other client facing aspects to ensure our clients have a good client experience. • Achieve the department goals and prepare reports to illustrate the results. • Create and maintain a record of all the procedures and policies of the department and ensure they are up to date.

• Sales Trader for HNW retail clients, bullion houses, corporate’s and institutional brokers. • Execution of client trades on FX, Equity, Metals, Commodities and Options. • Provide regular and real time market updates. • Maintain a high level of service to support the retention of clients and reactivate dormant or inactive clients. • Train and maintain a strong team of sales traders • Maintain and keep the internal policies updated

• Sales Trader for HNW retail clients. • Execution of client trades on FX, Equity, Metals and Commodities. • Provide regular and real time market updates. • Maintain a high level of service to support the retention of clients.

• Assisting the Head of PM trading with the trading book and assuming responsibility in her absence • Pricing clients on spot and options in the G7 FX and Precious Metals • Primarily responsible for Daily Market Report & Daily Technical Report • Monitoring international market performance & macro environment • Providing investment advice and market recommendations to clients • Creator and owner of excel sheets that extract most active exchange traded options on futures and SPDR Gold ETF, summarizes Commitments of Traders Report, holding of exchange traded funds and technical (eg. RSI, DMA, Stochastic, etc.) • Responsible for the daily swaps and mentoring of fresh graduates/interns • Worked on projects like – Analyzing cash & all-in sustaining costs for the top 10 mining companies, Impact of EM currencies on gold in Jan & Feb 2014 • Providing key parties with daily trading information

• Youngest Graduate in the Global Markets Graduate Programme • Graduate on the FX, IRD & CDS Prime Brokerage & CCP Clearing Desk working in the client on-boarding and services team. Responsible for day-to-day client management and services. Evaluating monthly revenues for the PB client base. • Involved in identifying new clients/client segments in the market within the scope of Prime Services. • SWOT analysis on scope of RBS Prime Brokerage in the Islamic Finance Industry and presented to the senior management. • Built spreadsheet showing the maximum possible credit exposure RBS PB has against each of the counterparties and clients. Built spreadsheet highlighting the P&L per currency per client. • Researched on Italian-French 5yr yield spreads. Analysed implications of ZEW Index on EURUSD

• Part of 25 desk rotations –Trading, Structuring, Research & Sales • Home Desk - Prime Brokerage – Projects of three projects: UCITS funds and its business implication, Scope of FX & Rates PB in Islamic Finance Industry and OTC Derivatives Clearing – EU or US? • Portfolio and Investment Management Desk: Compared 4 different ABS (Auto-loans) and recommended which one to buy. • FX Options Trading Desk: Attended the morning calls and familiarized myself with Volatility. Supported traders with various ad-hoc tasks