Sri Harshini Kothamasu

· Built FlowCura, a mobile logistics app, using Salesforce Service Cloud and Field Service, designing 7 system workflows that sync medic usage logs from an Office based application to cloud records and trigger automated inventory alerts for warehouse managers. · Improved medicine supply tracking by redesigning 6 logistics processes and introducing 3 automated restocking triggers, reducing manual inventory checks by 40 percent and improving response time for low stock medicines. · Developed 5 operational dashboards and 8 analytical reports to monitor medicine consumption, inventory levels, and replenishment cycles, enabling data driven logistics decisions for 12 medical supply categories. ·  Reduced medicine usage logging time by 60 percent by introducing digital reporting workflows in the FlowCura application, replacing manual documentation and enabling real time updates to centralized inventory records.

Drove product strategy for Koi by sharpening market positioning, defining target segments, and mapping high‑value cross‑industry use cases in manufacturing, healthcare, and banking. Partnered with stakeholders to design pricing and revenue models for mid‑market SMEs, balancing platform, services, and marketplace economics. Backed decisions with focused market research on Portugal and Switzerland, validating customer pains, funding dynamics, and competitive landscape.

Conducted competitive analysis of 6 products over 3 months to identify one core add-on value layer that existing solutions lacked, enabling Nvigo to differentiate without rebuilding the core product. Also evaluated 4 key go-to-market and execution risks for the add-on strategy and defined actionable mitigation plans to improve feasibility and launch readiness.

Led problem discovery and root cause analysis across 200+ surgical cases, defining key workflow bottlenecks and 5+ prioritized improvement opportunities, with a target to increase on-time case starts from 59.3% to 75%. Defined and validated solution requirements and process improvements by collaborating with 7+ cross-functional stakeholders to reduce surgical delays by 15%.

• Led development and product design of Salesforce Consumer Goods Cloud mobility app using Apex and Lightning Web Components (LWC) for 500+ field agents, enabling real-time tracking of 10,000+ products and sales across 1,000+ retail stores. • Managed creation of 10+ KPIs using Salesforce Reports and Dashboards to track $5M+ in product sales, analyze market trends, and support 25% faster data-driven product decisions. • Performed high-volume data migration and reconciliation of 100,000+ records using Salesforce Inspector, Workbench, and Data Loader with >99% accuracy, enabling reliable analytics for product performance evaluation. • Executed system testing (SIT, UAT, Regression) across 20+ modules, reducing post-release defects by 30% and partnered with QA and business users to ensure end-user quality and customer satisfaction. • Performed user needs analysis and prioritized 8-10 product backlog items per sprint, integrating feedback from 50+ agents and stakeholders, improving usability, reducing data entry time by 10-15%, and integrated with QA teams to enhance business impact and improve usability. • Facilitated Agile ceremonies (sprint planning, daily standups, retrospectives) for 3 global cross-functional teams, ensuring alignment on product refinement and improving feature delivery efficiency by 20%.

• Coordinated competitive research and market analysis, informing early-stage development of transdermal microneedle patches and identifying 5+ opportunities for product differentiation. • Conducted user experience studies, integrating feedback into product refinement and feasibility assessments, improving comfort and usability metrics by 20%. • Proposed alternative material concentrations and pricing strategy, reducing product cost by 15% while maintaining product quality standards. • Collaborated with R&D and manufacturing to assess scalability and commercialization potential for 2 transdermal microneedle patch prototypes, informing strategic product decisions that could impact 1000+ end users. • Authored 5+ SOPs and summarized findings from 50+ user research sessions, delivering actionable insights that informed growth strategy and supported a cost-effective, user-friendly product rollout.