Sreeparna Looking for new opportunities
Process Analyst @ Tata Consultancy Services
India
Bengaluru
Information Technology & Services
Applicant Tracking Systems, Sourcing, Strategic Sourcing, Technical Recruiting, Screening, IT Recruitment, Internet Recruiting, Staffing Services, Recruiting, Business Intelligence, Temporary Staffing, CRM, Building Relationships, Screening Resumes, Management, Staff Management, Relationship Building, Contract Recruitment, Temporary Placement
Experience

Sr. Process Associate on Order Management
Bengaluru Area, India
• Responsible for execution of Orders placed with Suppliers and timely available of Materials to the customers – GE healthcare • Follows detailed documentation and instructions to execute a variety of process- oriented tasks to support demand and supply matching activities. • Following all the regulations of Order task on Supply Chain Management Domain. • Supports intermediate-level transactional processes that require independent judgment • Ensuring 100% KPI, SLA, IMS compliance. Ensuring customer satisfaction levels are high by doing detailed 5 why analysis, RCA and provide corrective actions response and preventive measures. Conducting one on ones and providing feedbacks to team members • Identifies basic- to complex- level supply chain anomalies and seeks guidance for resolution. • Supports the training of new hires, Identify training requirement for the team and ensure the planned trainings are completed as per defined timeframes • Serves as a primary data resource for exempt-level employees by delivering specialized reports, typically in a consultative manner, to exempt-level employees. • Identifies complex level supply chain anomalies and leads the process-oriented tasks to resolve the issues. Conduct quality audits and take corrective actions on deviations. • Provides troubleshooting and problem-solving support of basic- to complex-level problems. • Ensuring the SLAs and KPIs identified for the team are within the set targets. • Performing RCA for any client escalations and ensure appropriate Corrective and Preventive Action plans are devised accordingly. • Ensure all required SOPs/support documents are created and updated in a timely manner. • Handling escalations from Customers, Business partners and provides immediate solutions through Calls or E mails. Supports complex-level transactional orders for specialized job assignments with minimal supervision. Ensure High impact issues are handled effectively.

US Recruiter for healthcare domain
• Understanding the ins and outs of the organization to which I belong. • Analyze and screen resumes to find matches for provided positions and properly screen them to see if they are a fit for the position before submitting them to the hiring managers. • Placing and assigning employees at clinics, hospitals, and other medical facilities. • Responsible for recruiting and maintaining good relationship with existing candidates of the organization • Performed cold calling to find new clients/candidates • Involved in recruitment process from getting the requirement to placement of consultant • Interacting with the clients to get the new job orders, feedback • Performing background checks on potential employees, as well as checking upon given references, transcripts, and credentials • Negotiating salary, problem-solving, and counseling, therein establishing a rapport with the job candidate • Coordinate with the interview schedule with the client & consultant • Follow up with client/candidate post interview/offer • Involved in reference check for shortlisted consultants/Background check • Getting Time Sheets from employers on weekly basis to generate invoice to the client • A record of consistently meeting or exceeding goals. • Participated in weekly review meetings focusing on solutions for difficult positions • Used innovative tool for sourcing( linkedin , facebook, Google Groups) • Focus on building relationships with my candidates and clients, generating leads and referrals.
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