Sravan Rengarajan

Building a confidential Gen AI product within Meta Superintelligence Labs

I previously led Sharing and Media for Messenger chats, including links (e.g. Facebook reels, YouTube videos), photos, videos, voice messages, and files. I influenced leaders across the Messenger organization to set up Pushability as a topline metric defined as the number of users who enable push notifications. I used data showing this metric declining to install org-wide guardrails and launches to stop a decline and recover the metric and 10MM+ previously muted users. Outlined several issues with how notifications and badges are presented and targeted to users in the Messenger app along with a roadmap of projects to address the issues, launched throughout 2023. Developed a vision, and roadmap for Messenger’s push notifications to increase daily active people, Increased engagement through messages read and received, and delight users when they are notified from friends, family, and community members Developed the product strategy and two year roadmap for Meta’s VoIP calling platform to help WhatsApp Calling achieve parity with other Meta calling products e.g. Messenger Calling

Product ownership of AWS Elastic Container Registry, collaborating with 5 engineering managers and over 60 engineers. Previously, I owned the developer experience and observability for AWS Container services including Amazon ECS and Fargate. I constantly prioritize the product roadmap by triaging features from direct customer feedback and account managers representing large enterprises. I have built and shipped many products and features within AWS Container Services such as AWS Copilot, Fargate observability, ECR replication, and new ECS console updates. I have a noteworthy track record of working backwards from customer needs and collaborating across stakeholders including Marketing, Engineering, Legal, Technical writers, Finance, Designers, and Customer Support. Launched the AWS Copilot CLI allowing users to deploy and operate production environments in ECS with guided CLI commands - https://aws.amazon.com/containers/copilot/ Partnered with monitoring partners and the AWS Obervability team to launch the AWS Distro for OpenTelemetry, a standardized way to route container logs, metrics, and traces from ECS and Fargate to observability services like CloudWatch, Datadog, New Relic - https://aws.amazon.com/otel/

Product Manager in Azure Container Compute helping customers bring their containerized workloads to Azure. Products includes Azure Kubernetes Service, Azure Container Instances, and Azure Service Fabric https://docs.microsoft.com/en-us/azure/containers/ • Launched Azure Container products including Service Fabric, Azure Container Instances, and Azure Kubernetes Service by partnering with product, engineering, marketing, and UX teams. Enabling 1500+ enterprise customers to receive monitoring and diagnostic features leading to $1M+ in revenue.  • Built a go-to-market plan for Serverless Kubernetes on Azure by expanding into different regions, onboarding production customers, and delivering key features incorporating virtual networks, security, and monitoring. • Partnered with monitoring companies such as Dynatrace, DataDog, and New Relic to ship monitoring integrations for Service Fabric, meeting customers where they are with their preferred monitoring solutions and increasing the product’s usage by 2000+ cores and $1M in revenue. • Created business intelligence and telemetry dashboards with Power BI to highlight enterprise customer demographics, popular features, and widely used datacenters/regions of Azure container products that our product team and executives use to decide product strategy. • Developed Azure support strategy including community strategy to enable 95% of free support Azure customers for further adoption and retention in the platform. • Acted as the voice of Azure to customers during outages and improve the outage and communication experience to secure customer trust. • Analyzed cloud competitors with their service offerings, outages, communities, strategies, and roadmaps. • Lead a team of 17 to ensure community health and customer satisfaction with technical questions and free support in Azure online forums

Dynamics CRM • Designed and developed tools and automations that improve self-service, operability and manageability aspects of CRM Online. • Built capabilities for customers to backup and restore their CRM instances. Worked in each layer of the application (UI, Api, Task Queue, Execution) ensuring all were interacting with one another properly, and also focused on customer experience - including owning UX, accessibility, localization. • Solely designed and implemented a mini feature in 2 weeks to check health statuses of CRM instances. • Created a tool for Service Engineering to schedule upgrades for Microsoft Dynamics Marketing customers.

Conducted office hours, graded assignments/projects, taught a class section every week, and assisted the Professors teaching the Databases and Programming/Intro to Data Structures courses (EECS 484 and EECS 280).

Built a web application from the ground up that tracks secondary loan trading metrics with multiple pivot tables and graphs. Project was implemented by agile software development principles with scrum methodology. Also helped build a website to help students find scholarships and benefits, partnered with Single Stop USA. Worked onsite in Manhattan from June-August, and as part of the Multidiscilpinary Design Program at the University of Michigan from January-May and September-December

Worked with a team to construct, beta test, and launch MVC based web applications for clients. Developed with a variety of programming and scripting languages, gaining valuable software and team experience.

Created optimization solutions using Red Cedar Optimization software to discover solutions that make products more efficient in meeting their required performance target. Ran tests with different optimization algorithms to compare/contrast them on different sample spaces. Used optimization as a vital component to enable the product sell at the most competitive market.

Major in Computer Science Engineering, Minor in Multidisciplinary Design