
spencer o'neal
customer service representative
About
Proficient in Microsoft Office Suite and Microsoft Word, Excel, Database and PowerPoint. Employed with various companies in the Executive secretarial capacity in the Administrative Assistant field and assisted and worked in the Customer Service field assisting customers from billing issues to setting up new systems.
united states
spokane
banking
customer service, leadership, microsoft office, team building, training, microsoft excel, microsoft word, time management, employee relations, powerpoint, spreadsheets, team leadership, customer satisfaction, management, administrative assistance, outlook, communication, typing, invoicing, social networking
Experience

customer service agent
west telemarketing service
Telemarketing service with contracted clients with West Telemarketing Service, Inc. from offering credit card protection through the contracted client of Sears Department Stores for customers within the United States to offering to lower interest rates on home mortgages through the contracted clients of Wells Fargo Home Mortgage Company and Bank of America Home Mortgage Company. Offered solving billing complaints for customers through the contracted client of Cingular Wireless and offered to enhance cell telephone service options for those customers.

personal in-home care provider
personal in-home care provider
Taking care of ailing mother.

assistant secretary to the director of customer services department
socal gas company
Assisting the Executive Secretary in typing correspondence and spreadsheets for the Director of Customer Services Department. Assisted other secretaries of the Gas Company to update correspondence and spreadsheets in a timely manner. Employed in the Production Management Department of the Gas Company in offering to customers on how they could save on their gas bills and operating the Xerox copier and collating machines in preparation of the brochures to those customers who were interested in saving on their gas bills.

executive secretary to the director of purchasing
troy-schroeder corporation
Typing correspondence and spreadsheets for the Director of Purchasing. Handled all of the main warehouse inventory spreadsheets and assisted other secretaries in updating production correspondence and spreadsheets in a timely manner. Input data information for invoicing to other companies who were interested in purchasing from the main warehouse inventory items from the Company. Troy-Schroeder Corporation went bankrupt in June, 1979.

executive secretary to the director of marketing and sales
capitol brush company
Typing correspondence and spreadsheets for the Director of Marketing/Sales. Handled all correspondences for the field salesmen. Handled the main warehouse inventory spreadsheets and ordering the main warehouse inventory items by telexing foreign manufacturing companies and handling the tariffs to receive the import/export shipments from the foreign manufacturers to be brought into the United States. Capitol Brush Company was sold to Mouren-Lauren Oil Company, which also owned Troy-Schroeder Corporation.

night receptionist
westech college
Typing correspondence and spreadsheets for the Director of Education. Handled attendance records for the students enrolled in the night classes for the College that was considered in calculating their GPA scores to continue to the next module for to graduate. Handled security measures for the campus.

customer service representative
express employment professionals
Express was founded in 1983 and began franchising in 1985. A privately-held company, Express has more than 700 office locations in the U.S., Canada, and South Africa. Company sales totaled more than $3.02 billion in 2015. Express delivers staffing support and human resource services through a network of franchise office owners.Express Employment Professionals helps more than 456,000 people find jobs each year and offers a full range of employment solutions, including evaluation hire, temporary staffing, professional search and human resources for businesses around the globe. Our long-term goal is to put a million people to work annually. Express focuses on a wide range of positions, including professional, commercial and administrative. Our VisionTo help as many people as possible find good jobs by helping as many clients as possible find good people.

customer services representative i
rose international
Employed with a Temporary Employment Agency and have worked with a contracted client of Rose International, Inc. with Bank of America - Card Services on a temporary assignment assisting and aiding merchant owners of large and small businesses in encrypting credit card terminals and pinpads and informing the merchant owners of the updated mandates for the encryption of the credit card terminals and pinpads through Visa and MasterCard Corporations.
Education
hotel management
Graduated Valedictorian in the Class of 1993."]
spencer o'neal's Contact Information
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