Sowmya Mahendran

I currently work as an HR Associate / Recruiter at ERP APPS (a subsidiary of QR Solutions), • Handled full-cycle recruitment for diverse roles by building pipelines, evaluating profiles, and coordinating interviews as per hiring manager requirements. • Built candidate pipelines in Manatal ATS to support efficient recruitment workflow • Increased workforce strength from 6 to 16 employees through ongoing recruitment and onboarding efforts. • Managed the end-to-end onboarding process in Zoho, including document collection, induction sessions, offer letter issuance through Better Proposal, and portal access setup. • Created and assigned employee login credentials (email IDs, Zoho, and other tools) for new hires. • Monitored employee attendance and performance using Zoho People HRMS. • Issued Certificates of Employment (COEs) and other HR-related documents. • Handled employee exit processes including revoking access and ensuring compliance with exit policies. • Designed monthly review dashboards using Microsoft Excel to support performance and operations reporting. • Drafted and updated HR policy documents in line with company and legal requirements. • Resolved employee grievances professionally and maintained a healthy work environment. • Generated monthly HR reports using Zoho People and Excel covering employee attendance, activity, and hiring metrics. • Coordinated recruitment and HR operations using Zoho People, Zoho Projects, Manatal ATS, and Google Workspace

My roles and responsibilities in QR Solutions include hiring for specialized HubSpot CRM roles such as HubSpot Developers, Onboarding Implementation Specialists, Presales Consultants, Integration Experts, and MERN Stack Developers. In addition to recruitment, I handle core HR functions like Time and Attendance tracking, employee performance monitoring, and issuing Certificates of Employment (COE). I’m passionate about connecting the right talent to the right opportunity while ensuring smooth and efficient HR processes.

✅ Digitized and maintained records of 1,500 employees. ✅ Handled document collection and reconciliation ✅ Maintained and securely stored active and inactive employee records for future reference ✅ Organized employee records by ID

✅Identified and recruited candidates for international job positions. ✅Partnered with hiring managers to understand role requirements and streamline the recruitment process. ✅Cultivated strong candidate pipelines and client relationships. ✅Facilitated client coordination to ensure recruitment needs and expectations were met. ✅Involved in procurement coordination for HR-related vendor services and candidate logistics.

Supported the end-to-end onboarding process for new employees. • Managed employee time & attendance records. • Converted hard copy records into digital format. • Organized and maintained employee documents systematically.

HR & Finance

MBA (Human Resources & Finance) | 2022 – 2024 Gained hands-on experience in HR operations during my internship at VDart Inc., managing onboarding, document digitized records for 1,500 employees, ensuring secure documentation, and HR systems. Actively participated in college events, enhancing leadership and organizational skills Currently seeking HR opportunities to apply my skills and grow in the field