Gabriel Galo

- Founded the agency to deliver applicable, long-lasting solutions, building a portfolio of over 250 successful deliveries to more than 80 clients. - Pioneered business development and engagement, including prospecting, negotiating, and managing stakeholders, especially C-level executives, turning the business from zero into a multimillion-dollar operation in yearly revenue. - Prototyping a Fintech app to help service providers and other entrepreneurs organize their finances. - Leading the Product Strategy and Product Development of a credit analysis startup for car buyers and dealers. - Leveraging AI and no-code/low-code tools to streamline product development. Key achievements • Helped a top-tier Brazilian wholesaler minimize tax risk by millions of dollars monthly by streamlining the accounting process, reducing time-to-book from 10 days and incomplete to less than 4 hours and 100% accurate. • Spearheaded the Product Strategy and the Product Vision of a Fintech that enables and democratizes micro credit in Brazil, extending the runway by 8 times. • Oversaw squads and tribes of up to 30 POs/PMs, developers, designers, QAs, and architects. • Idealized and launched the end-to-end build of 3 proprietary startups, 2 sold after Go-to-Market. • Developed numerous ETLs and dashboards, integrating operating systems at a fraction of the cost. • Built internal tools that distribute to date over 1B USD monthly in taxes to support proper bookkeeping. • Increased revenue of established products by over 100M USD annually using data analytics. • Turned around over 20 projects by providing Product consulting, shaping a new Product Strategy and Vision.

- Pioneered the Strategy Hub implementation, planned to add USD 2.5M in net-new revenue within the first year. - Created a prototyping process to attend to 100% of proposals and pre-development testing, increasing sales conversion by 14.7 pp.

- Led a team of developers to pioneer and leverage AI and no-code solutions to streamline processes, improve efficiency, and boost revenues. - Defined the Product Vision of a 3-phase Salesforce migration. Key achievements • Pioneered the implementation of AI and no-code practices, boosting Renewals by 27%. • Structured the Product Vision and aligned the business rules of a 3-phase Salesforce migration using the MoSCoW methodology.

- Allocated full-time to US-based companies such as Avail, Booz-Allen Hamilton, and ExxonMobil. - Spearheaded the identification and prioritization of product improvement opportunities, driving feature development and ensuring alignment with business objectives and strategy. - Executed and studied user research, data analysis, best practices reviews, benchmarks, UX standards, and regulations to gather insights and validate product assumptions. - Orchestrated the development and continuous enhancement of the product roadmap, ensuring seamless execution from ideation to launch. - Crafted detailed user stories, driving development and ensuring adherence to product goals through A/B testing. - Defined and tracked OKRs and KPIs to measure success, while also setting data quality rules. Key achievements • Migrated a CMS platform, boosting SEO scores and enhancing user experience. • Accelerated time-to-market for development deliverables by over 90% within 6 months. • Launched an AI-powered chatbot for Customer Support, enhancing user engagement, and improving questions per attendant ratio by over 7 times. • Boosted renter’s insurance conversion rate by 15%. • Designed wireframes and functional workflows for the MVP of a product expansion of a Platform, encompassing over 40 screens from the initial UI to checkout, prototyping, and ultimately leading the engineering team in developing the first version of the MVP.

- Prioritized proprietary developments, outlining the product development strategy. - Built the Product and IT teams organizational chart and structure, training and developing internal teams, squads, and users. - Provided strategic support, conducting feasibility studies and investment rounds. Key achievements • Engineered the proprietary process automation tool that boosted productivity by over 63%, while reducing training costs by 89% and minimizing hire-to-ops time by 75%. • Delivered a proprietary API that connected the business to Salesforce and over a dozen financial institutions.

Manager responsible for managing the Credit analysis for SMBs, aiming to identify opportunities to expand the credit base while increasing the overall spread. Key achievements • Boosted the spread of loans and other credit products of clients with yearly revenues up to 300M BRL by over 48% with new price positioning adjusted to risk and market levels. • Reduced risks by nearly 100% by assisting Legal to comply product contracts with new regulatory measurements. • Elevated one product's profits by a monthly BRL 10 million by creating a routine to automatically raise the interest rates of identified high-risk clients.

As a Retail Intelligence Analyst, my objective was to find new business opportunities by using data analysis and negotiate the implementation with the Commercial team. Key achievements • Created a Scorecard dashboard, defining the KPIs, that defined PPL and commissions of hundreds of branches and thousands of agents. • Identified sales opportunities (up, cross, and X-selling) that continuously improved results, and suggested changes in product specifications, answering market needs, that boosted profitability by millions of dollars.

• Developed several PMO scorecards for all projects. • Designed a global Procurement methodology for one of the largest financial institutions in the world that became the reference process. • Defined functional and tactics planning of CRM tools, outlining over 250 variables that would be used to profile and cluster clients. • Researched and analyzed data to support ongoing projects and proposals.

As a Retail Business Planning intern, my role aimed to support the operation with reports and dashboards, while increasing business impact by developing improved data analysis and new financial models. Key achievements • Created a Scorecard dashboard, defining the KPIs, that defined PPL and commissions of over 30 branches and hundreds of agents. • Identified sales opportunities (up, cross, and X-selling) that continuously improved results. • Developed a feasibility study to guide the investment of BRL 100 million to support the opening of new branches.