Souhail Maoujoudi

Account Manager – Commercial Sales (Bilingual EN/FR) @ Canada Post / Postes Canada

About

I am a commercial banking and business development professional with more than eight years of international experience helping businesses grow through strategic relationship management, financial analysis, and customer-focused solutions.Today, I work as an Account Manager – Commercial Sales at Canada Post, partnering with small and medium-sized businesses to support their shipping, e-commerce, and marketing needs. I collaborate with customers to identify opportunities, develop tailored solutions, and help them achieve their business objectives while contributing to Canada Post’s commercial growth. I consistently meet my performance objectives, including achieving 100% of my inside sales acquisition targets.Before joining Canada Post, I spent nearly a decade with Attijariwafa Bank, one of Africa’s leading financial institutions. During that time, I progressed through increasingly senior roles in retail and commercial banking, managing business portfolios, conducting financial and credit analysis, advising entrepreneurs, and leading teams. Those experiences strengthened my commercial acumen, leadership skills, and ability to build trusted relationships with clients across a wide range of industries.Fluent in English, French, Arabic, and Spanish, I enjoy working in multicultural environments and building strong relationships with clients and colleagues from diverse backgrounds.My expertise includes commercial sales, business development, account management, financial analysis, customer relationship management, negotiation, and commercial strategy. I thrive in collaborative environments where analytical thinking, customer insight, and strong communication drive business success.I am passionate about continuous learning, solving business challenges, and creating long-term value for customers and organizations. I enjoy connecting with professionals across industries and exploring opportunities to contribute to business growth, innovation, and leadership.

Country

Canada

City

Toronto

Industry

Marketing & Advertising

Skill

Microsoft Power BI, Business-to-Business (B2B), Territory Management, Branch Banking Operations, Cost Accounting, Process Monitoring, Data Analysis, Real Estate Finance, Accounting Support, Project Support, Industrial Finance, Team Supervision, Digital Banking, Customer Retention, Small Business Financing, Risk Assessment, Portfolio Management, Credit Analysis, Client Engagement, Sales Support Tools

Experience

Account Manager – Commercial Sales (Bilingual EN/FR)

Canada Post / Postes Canada

2022-11 - Present · 3 yrs 11 mos

Торонто, ON

Role Evolution: • 2023–2024: National commercial acquisition across Canada • 2025–Present: Managing and acquiring net‑new business in Québec, the Maritimes, and Eastern Ontario Key Achievements & Responsibilities: Exceeded revenue targets by 20%+ through strategic prospecting, cross‑selling, and upselling. Manage a growing portfolio of SMB and mid‑market clients, ensuring retention, satisfaction, and long‑term growth. Lead bilingual (EN/FR) client communications, strengthening relationships and improving customer experience. Develop tailored proposals and collaborate with Sales Executives to win competitive bids. Execute regional and national marketing campaigns, converting qualified prospects into long‑term accounts. Identify new business opportunities across assigned territories and drive targeted outreach strategies. Maintain accurate CRM documentation and sales forecasting to support strategic planning.

Business Banking Relationship Manager

Attijariwafa bank

2021-8 - 2022-8 · 1 yr 1 mo

Tanger-Tetouan-Al Hoceima, Morocco

Managed a portfolio of 70+ commercial clients, preparing credit files and assessing multi-dimensional banking risk. Recommended mitigation strategies to senior leadership, reducing portfolio exposure. Oversaw 10+ client operations daily, ensuring operational excellence and client satisfaction. Structured and finalized secured and unsecured loans while ensuring compliance with internal and external regulations.

Small business Relationship Advisor

Attijariwafa bank

2019-4 - 2021-7 · 2 yrs 4 mos

Tanger-Asilah Prefecture, Morocco

Supervised a team of 5, consistently exceeding branch profit targets and KPIs. Delivered 20% above financing objectives for small enterprises over two consecutive years. Strengthened client loyalty through tailored solutions and proactive engagement. Acquired new clients and ensured risk management while offering credit solutions.

Account Manager

Attijariwafa bank

2013-10 - 2019-4 · 5 yrs 7 mos

Préfecture de Tanger-Asilah, Morocco

Managed branch client portfolios, increasing sales of retail banking products (credit, mortgage, insurance) by 10%. Trained and guided junior staff to exceed weekly branch performance goals. Promoted client education and leveraged digital banking tools to enhance client experience.

Internship

Veolia

2013-2 - 2013-5 · 4 mos

Tanger-Asilah Prefecture, Morocco

Assisted in creating and implementing a Balanced Scorecard with indicators of value creation for Amendis, a Veolia subsidiary. Supported financial analysis projects and process improvements. Gained exposure to industrial finance and project management practices.

Internship

Al Omrane

2011-6 - 2011-7 · 2 mos

Tanger-Asilah Prefecture, Morocco

Developed monitoring procedures using technical service data and generated imputation orders for project accounting. Contributed to the implementation of full-cost accounting within Al Omrane. Supported accounting and financial operations for real estate development projects.

Summer Intern

BMCI Groupe BNP Paribas

2010-6 - 2010-7 · 2 mos

Préfecture de Tanger-Asilah, Morocco

Assisted with daily banking operations including account openings, withdrawals, and transfers. Participated in credit application analysis and client servicing tasks. Gained early exposure to retail and corporate banking practices.